Card Etiquette

Making Amends

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Even between close friends or family members, mistakes and misunderstandings happen.  People get angry and frustrated. Arguments and resentment can result.  Don’t wait to maker amends. What’s more important – the relationship or being right? When you need to say, “I’m sorry,” there are a few simple steps to making a sincere apology. Put aside … Read more

Compassionate Writing: Sympathy Card Etiquette

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When a friend, co-worker or family member has experienced a death or is going through a tough time, saying the right words in person or on paper is a tricky ordeal. With so much of our communication based online or electronically, sympathy card etiquette is more important than ever. Before sending an e-card or jotting … Read more