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Two Cards Will Not Display as Full View (Read 193 times)
Joyce_133459
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Two Cards Will Not Display as Full View
Oct 5th, 2020, 8:48am
 
I have two cards that were approved a week ago or more and still will not appear into full view when I click on them.  This means I am unable to share them on Pinterest and Facebook and the views remain at zero.  Whenever I share my cards on FB and Pinterest, I not only receive immediate views, but the tally keeps going up nicely.  It seems as if they need this "kick-start".  The two that seem stuck are ones I would love to promote.  Can anything be done?  The Card ID's are 1650122 and 1645200.  Thanks! Smiley
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Doreen_137017
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Re: Two Cards Will Not Display as Full View
Reply #1 - Oct 5th, 2020, 9:04am
 
Hi Joyce -
 
They work fine for me: https://www.greetingcarduniverse.com/coronavirus-covid19-birthday-cards/greeting -card-1650122
 
https://www.greetingcarduniverse.com/holiday-cards/christmas-cards/general-chris tmas/merry-christmas-hawthorn-berries-painting-1645200
 
You probably need to clear your browser cache and cookies, log out of GCU and log back in. Browser cache and cookies return us to a cached page - in your case, one before the cards were able to be viewed in the public marketplace.
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Joyce_133459
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Re: Two Cards Will Not Display as Full View
Reply #2 - Oct 5th, 2020, 9:10am
 
Thanks, Doreen.  I will try that ...
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Joyce_133459
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Re: Two Cards Will Not Display as Full View
Reply #3 - Oct 5th, 2020, 9:24am
 
Your solution worked, Doreen! Many thanks! Smiley
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Doreen_137017
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Re: Two Cards Will Not Display as Full View
Reply #4 - Oct 5th, 2020, 9:46am
 
You're welcome, Joyce!  Smiley
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