Welcome, Guest Login
You must login or register to post.

Grayscale Image Corruption Workaround (Read 429 times)
Mindy
GCU Administrator
Community Manager
*****



Posts: 5965
Gender: female
Grayscale Image Corruption Workaround
Mar 26th, 2018, 1:25pm
 
Hi team,
If you create grayscale designs, especially custom front, you may have experienced the image being corrupted at submission or re-resubmission.
 
Please see this blog post for a workaround for this reported issue:
https://gcucommunity.com/2018/03/23/nuts-and-bolts-grayscale-image-corruption-wo
rk-around-tip/
Back to top
 
 
Email   IP Logged
Ron_196382
Junior Member
**



Posts: 96
Re: Grayscale Image Corruption Workaround
Reply #1 - Mar 26th, 2018, 2:03pm
 
I always convert my grayscale images to RGB (in Photoshop) before saving. If it were a true grayscale print job (1 color) it would look a little washed out because of just the one ink, but these are POD and gang printed so it's probably being printed RGB or CMYK. Plus multiple colors to make up a gray is a lot deeper/richer than a black only print job
Back to top
 
 
Email   IP Logged
Doreen_137017
Gold Member
artist
*****



Posts: 5125
Re: Grayscale Image Corruption Workaround
Reply #2 - Mar 26th, 2018, 3:21pm
 
Quote from Ron_196382 on Mar 26th, 2018, 2:03pm:
I always convert my grayscale images to RGB (in Photoshop) before saving. If it were a true grayscale print job (1 color) it would look a little washed out because of just the one ink, but these are POD and gang printed so it's probably being printed RGB or CMYK. Plus multiple colors to make up a gray is a lot deeper/richer than a black only print job

 
Hi Ron,
 
I too have all images in RGB, however this has nothing to do with what we upload, it has to do with a funky glitch which is sneaky and difficult to narrow down by the GCU tech team where these grayscale images upload fine, but then shows either corrupted lines or on custom photo versions, cause complete corruption.
 
You're right though, it just doesn't apply to this bug report work around.
Back to top
 
 
Email   IP Logged
SunAtNight_145914
Gold Member
artist
*****



Posts: 691
Re: Grayscale Image Corruption Workaround
Reply #3 - Mar 26th, 2018, 6:05pm
 
Thank you, everyone! Your hard work and dedication is very much appreciated.
Back to top
 
 
Email   IP Logged

About Us     Artists     Artist FAQ     Blog     Card Sellers     Contact Us     Content Disclaimer     Forum     Paper Card Categories     Privacy Policy     Shopper FAQ     Holidays 2011

Click to verify BBB accreditation and to see a BBB report.                        
© Copyright 2000- Greeting Card Universe - Powered By Bigdates-Solutions.com   

GCU Forum » Powered by YaBB 2.1!
YaBB © 2000-2005. All Rights Reserved.