GCU Forum - NEW - Custom Front Cards / Photo Cards & Text

Mindy

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Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #165 - Sep 6^th, 2011, 5:35pm

Quote from Joan_135833 on Sep 6^th, 2011, 5:30pm:

Hi, Mindy,

I would like to ask if it would be considered a terrible imposition to submit a rather lengthy list of category modification requests at this particular moment. I have updated the several dozen old-style photo cards that I had and realized that they are all in photo card categories, which were the only ones permitted before. Now that we have the possibility of using one category in a more defined or descriptive fashion (which I happily applied to all the new photo cards I've made) but cannot make this change ourselves, may we request these adjustments? Or, should we perhaps wait until a more opportune time? And, what would the best procedure be? Any guidance on this point would be greatly appreciated.

I think it's remarkable, this brave new world that GCU is entering. The process has been incredible, the programmers and everybody have been doing wonderful magic - I find it all quite exciting and feel as if we're poised on the brink of something great! Wonderful to be a part of it.

Hi Joan,
No worries. Simply send a list to the card review team and they'll add the second fitting category for you as you've specified. Be sure to have a clear list of pid#s. send to cardreview @ greetingcarduniverse.com as usual.

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Joan_135833 Gold Member artist Posts: 591	Re: NEW - Custom Front Cards / Photo Cards & Text Reply #166 - Sep 6^th, 2011, 5:37pm Thank you so much, Mindy!
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Oma_132016 Full Member artist Posts: 240	Re: NEW - Custom Front Cards / Photo Cards & Text Reply #167 - Sep 6^th, 2011, 5:40pm Thanks Mindy, I can't wait to add more Custom Front Cards. I hope that this venture is profitable for both GCU and all the artists who've been working so hard on these particular designs. Either way, I had alot of fun designing cards these last 2 weeks! Oma.
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Doreen_137017

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artist

Posts: 5273

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #168 - Sep 6^th, 2011, 6:39pm

Hi Mindy,

I do have one additional question; I tried a couple weeks ago to use this new process for a text only customization and it allowed me to do this on one card, then from that point it demanded I create an area for a photo - which this card did not have - so I'm guessing the one that got through was a fluke.

Is this customization without photo now something we can do? I love the idea because it gets rid of the need for a ton of cards with people's names on them and allows us to change those cards we currently offer as personalized by custom request with no further effort on our part

Just need to know if this part of the programming is now online . . . thanks in advance for your answer.

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Mindy

GCU Administrator
Community Manager

Posts: 6566
Gender: female

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #169 - Sep 7^th, 2011, 5:17pm

The move has taken place! Here are the changes:

1. Shoppers can now customize new Custom Front cards themselves – yippee!
a. We will soon be adding a graphic to custom front cards so shoppers will know at a glance which ones they can customize on their own and which ones they can’t

2. Old style Photo Cards have been taken offline and returned to artists as Returned for Edits if you’d like to modify into the new style Photo Cards and resubmit for re-review

3. New style Photo Cards that were approved in Private galleries have been moved Public

4. From now on New Custom Front Cards you create will be business as usual meaning they will NOT be auto-set for the Private gallery

Please let us know if you see any odd happenings or cards are not where they should be.

Take a peek at the photo cards in your store and see that those that should still be private are private, those that should be public have moved public and those that are old style have been taken offline.

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Kathleen_137290

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artist

Posts: 498

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #170 - Sep 7^th, 2011, 8:21pm

Hi,

I just updated a returned for edits Easter photo card #584830 and for some reason when I refreshed my screen, the card went back to my private gallery (and make available in private gallery only is checked). I would like to resubmit this card for review. Would you please change to resubmit for me.

Thank you,
Kati

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Tracie_152843

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artist

Posts: 573

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #171 - Sep 7^th, 2011, 8:55pm

Quote from Kathleen_137290 on Sep 7^th, 2011, 8:21pm:

Hi,

I just updated a returned for edits Easter photo card #584830 and for some reason when I refreshed my screen, the card went back to my private gallery (and make available in private gallery only is checked). I would like to resubmit this card for review. Would you please change to resubmit for me.

I had the same thing happen too with PID# 859128. It's stuck in my private gallery and I can't resubmit it. If I could have mine changed too, I'd appreciate it.

Thank you, Tracie

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cheryl_133782

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Posts: 1350

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #172 - Sep 7^th, 2011, 11:40pm

I posted this on another thread but thought I would copy it to here in case more members are reading this one.

Admin are looking into this problem for me but I thought in the meantime someone here might be able to help if they've had the same problem before.

Here is what I am doing and here is what is happening.
I'm working on my photo cards that have been returned for edit so that they will be in the new photo card system.

1 I'm opening the original file on my computer, put a transparency where the photo goes and saving as a PNG.
2 Uploading PNG file to GCU.
3 Replacing the image on the card with the new PNG image. Clicking *custom* card
4 Edit front of card giving transparency area and adding temporary photo.
5 Adding/editing text.
6 Resubmit card

I think I've done it right so far.

Now here is my problem.
A card I submitted for review came back saying that they could not see the image.

When I go to manage cards and and click on a card I see no image either but when I go to *edit front of card* I do see the image and the temporary photo that I placed there in step 4 above.

I'm not sure why I can't see an image in *edit* but can see it in *edit front of card* and the reviewers aren't seeing the image either.

I've done about 20 cards and all having same thing happen.

So any guesses?

Thanks

Cheryl

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Oma_132016

Full Member
artist

Posts: 240

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #173 - Sep 8^th, 2011, 3:33am

Hi Cheryl,

I use CorelDraw and had the same problem at first. I spent over a week trying to figure out why they weren't seeing the image and why it wasn't showing up in the MANAGE CARDS section. The after readjusting things over and over...I realised that I was selecting the whole card as a transparency...not just the spots I needed transparent.

In Corel there is a preview button that I can click on before I save as a PNG. I use that now to make sure it's not the whole thing I selected by mistake.

I hope this was helpful. But if you're using a different program...it might be a different issue.

Oma.

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Tracie_152843

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Posts: 573

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #174 - Sep 8^th, 2011, 7:05am

Quote from cheryl_133782 on Sep 7^th, 2011, 11:40pm:

A card I submitted for review came back saying that they could not see the image.

When I go to manage cards and and click on a card I see no image either but when I go to *edit front of card* I do see the image and the temporary photo that I placed there in step 4 above.

I'm not sure why I can't see an image in *edit* but can see it in *edit front of card* and the reviewers aren't seeing the image either.

I've done about 20 cards and all having same thing happen.

Cheryl

I've had the same exact problem here as well when creating photo cards. Since the image was only showing up in the preview and nowhere else, I ended up deleting them before they could be seen by the reviewers. . .

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Doreen_137017

Gold Member
artist

Posts: 5273

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #175 - Sep 8^th, 2011, 7:25am

Quote from cheryl_133782 on Sep 7^th, 2011, 11:40pm:

I posted this on another thread but thought I would copy it to here in case more members are reading this one.

Admin are looking into this problem for me but I thought in the meantime someone here might be able to help if they've had the same problem before.

Here is what I am doing and here is what is happening.
I'm working on my photo cards that have been returned for edit so that they will be in the new photo card system.

1 I'm opening the original file on my computer, put a transparency where the photo goes and saving as a PNG.
2 Uploading PNG file to GCU.
3 Replacing the image on the card with the new PNG image. Clicking *custom* card
4 Edit front of card giving transparency area and adding temporary photo.
5 Adding/editing text.
6 Resubmit card

I think I've done it right so far.

Now here is my problem.
A card I submitted for review came back saying that they could not see the image.

When I go to manage cards and and click on a card I see no image either but when I go to *edit front of card* I do see the image and the temporary photo that I placed there in step 4 above.

I'm not sure why I can't see an image in *edit* but can see it in *edit front of card* and the reviewers aren't seeing the image either.

I've done about 20 cards and all having same thing happen.

So any guesses?

Thanks

Cheryl

This 'view' in Edit Card has been the same for me. It appears, that with the current programming, we can not see any of the personalized info - Placeholder Photo or Text - when in Edit Card Mode UNTIL you click on Edit Front. It would be nice if this could be fixed, but it doesn't mean the placeholder isn't there.

Only once did I go through the create a card process and notice in the Manage Cards view that there was no placeholder image. I opened it in Card Edit, brought it back into Photo Card Editor, Saved the Project again and all was fine.

So, it isn't you Cheryl. I do think that it might be a glitch that occasionally causes a placeholder image to not show up, but as a rule of thumb . . . if you can see the placeholder image on your Manage Cards page, then the card should be fine. If there is no placeholder showing on your card when viewed on the Manage Cards page then bring it through the process and save project again before deleting the card.

Definitely some bugs to still work out Wink

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Kathy_131728

Gold Member
artist

Posts: 610

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #176 - Sep 8^th, 2011, 8:24am

Although I love the new photo cards, I just had a yikes moment. I was going through all the new photo cards I created and realized some of the keywords had been cut off. I was fixing this situation when I realized that every card I had fixed had reverted back to my private gallery. Yikes!!! Can you please move 850199, 850230, 850385 and 850733 back to public view? I think I will abandon my keyword task until these cards stay public when you update keywords. Thank you.

Edited to add: Thank you so much to reviewer 443 who has already added these cards back to public view.

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Mindy

GCU Administrator
Community Manager

Posts: 6566
Gender: female

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #177 - Sep 8^th, 2011, 9:56am

Quote from Mindy on Sep 6^th, 2011, 5:35pm:

Quote from Joan_135833 on Sep 6^th, 2011, 5:30pm:

Hi, Mindy,

I would like to ask if it would be considered a terrible imposition to submit a rather lengthy list of category modification requests at this particular moment. I have updated the several dozen old-style photo cards that I had and realized that they are all in photo card categories, which were the only ones permitted before. Now that we have the possibility of using one category in a more defined or descriptive fashion (which I happily applied to all the new photo cards I've made) but cannot make this change ourselves, may we request these adjustments? Or, should we perhaps wait until a more opportune time? And, what would the best procedure be? Any guidance on this point would be greatly appreciated.

I think it's remarkable, this brave new world that GCU is entering. The process has been incredible, the programmers and everybody have been doing wonderful magic - I find it all quite exciting and feel as if we're poised on the brink of something great! Wonderful to be a part of it.

Hi Joan,
No worries. Simply send a list to the card review team and they'll add the second fitting category for you as you've specified. Be sure to have a clear list of pid#s. send to cardreview @ greetingcarduniverse.com as usual.

We'll dig into these issues asap today. Thanks for your reports and patience!

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Joan_135833

Gold Member
artist

Posts: 591

Re: NEW - Custom Front Cards / Photo Cards & Text
Reply #178 - Sep 8^th, 2011, 9:59am

My card # 830013 somehow missed the transition from private to public; I'd be most grateful to have it become a public item.

I noticed that clicking on the Photo Cards navigation button (top right) goes to the old photo cards page, with several categories and examples of cards in the now old style, requiring artist intervention. Hovering over that same button shows a menu of five up-to-date categories. Will a ". . . more card categories" choice also be added there, as it is in all the other categories across the top navigation bar? I think it might give the impression that there are only five groups of photo cards otherwise.

Thanks very much.

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Sheryl_133470 Gold Member artist Posts: 705	Re: NEW - Custom Front Cards / Photo Cards & Text Reply #179 - Sep 8^th, 2011, 10:53am I just created two new photo cards and they defaulted into my Private Gallery. Aren't they suppose to show Status Pending-Submitted instead? I love that you are offering these new customizable photo cards. Thank you for adding this new feature to GCU. Sher
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