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Trouble with creating new cards/keywords (Read 859 times)
Diana_131887
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Trouble with creating new cards/keywords
Jul 8th, 2010, 10:24am
 
Anyone else experiencing this problem? Just tried creating some age spec birthday invites and the field where you input Keywords is acting strangely. Worked ok with the 1st card "Invite for 1st B'day Party" but each card afterwards I had to input the keywords in twice.  
 
Ex: the next card created was "Invite 2nd birthday party" which meant I had to change the keywords from 1 to 2, first to second , etc. I would put in the new keywords, add text etc. then check my finished card and see that the keywords I put in never took and I would have to go back and re-enter the new keywords and then it seems to take on the 2nd try. Strange. I went up to 5th birthday invite and it happened each time.
 
I'm using Safari if that matters.
 
Thanks for looking into this.
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Kathleen_137290
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Re: Trouble with creating new cards/keywords
Reply #1 - Jul 8th, 2010, 10:56am
 
Hi Diana,
 
I was having similar problems with Safari.  See this post: http://www.greetingcarduniverse.com/forum/yabb2/YaBB.pl?num=1276479031
 
After spending many hours with support and trying to work this out, I switched to firefox.  No more problems, all is working well when I use firefox.
 
Kati
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Diana_131887
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Re: Trouble with creating new cards/keywords
Reply #2 - Jul 8th, 2010, 11:03am
 
Thanks Kati. Yes I'm on the latest version of Safari -so maybe go back to using Firefox again.
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Shaun_131054
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Re: Trouble with creating new cards/keywords
Reply #3 - Jul 8th, 2010, 11:27am
 
Hi Diane, please let us know if you encounter similar issues with Firefox.  Also in some cases, logging out and closing the browser then reopening it will work as well.  
 
Shaun
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Diana_131887
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Re: Trouble with creating new cards/keywords
Reply #4 - Jul 9th, 2010, 8:36am
 
Hi Shaun - Created a few more cards via Firefox and all is working fine. Thanks!
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