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Global Settings Issue (Read 586 times)

Lisa_135184 Junior Member artist Posts: 94	Global Settings Issue Dec 2^nd, 2009, 10:44am I tried to change some of my global settings. particularly the : Custom requests under: 1) min. order 2) my message to shoppers. Are those locked out?
Back to top	Pure Artistry By Lisa C. Weber: http://artist.greetingcarduniverse.com/LisaWeber IP Logged

Audrey_132599 Senior Member artist Posts: 429	Re: Global Settings Issue Reply #1 - Dec 2^nd, 2009, 11:30am Hi Lisa, I am also having trouble. For the time being I am not available for personalization. I have it set this way but it shows up on my store that I am offering this service. Please fix this GCU! I don't want to disappoint anyone. Thanks with blessings ~Audrey
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Shaun_131054

GCU Administrator
artist

Posts: 2482

Re: Global Settings Issue
Reply #2 - Dec 2^nd, 2009, 12:55pm

Quote from Lisa_135184 on Dec 2^nd, 2009, 10:44am:

I tried to change some of my global settings. particularly the :

Custom requests under:

1) min. order
2) my message to shoppers.

Are those locked out?

We tested this and didn't notice any problems in this area, are you receiving any type of error when you click the Save Changes link?

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Shaun_131054

GCU Administrator
artist

Posts: 2482

Re: Global Settings Issue
Reply #3 - Dec 2^nd, 2009, 12:57pm

Quote from Audrey_132599 on Dec 2^nd, 2009, 11:30am:

Hi Lisa,
I am also having trouble. For the time being I am not available for personalization. I have it set this way but it shows up on my store that I am offering this service.

Please fix this GCU! I don't want to disappoint anyone.
Thanks with blessings
~Audrey

When I click the palette icon in your store I get the following message:
"This particular artist does not accept custom requests at this time. You can still send them a message below."

Are you seeing different text when you click the icon?

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Audrey_132599

Senior Member
artist

Posts: 429

Re: Global Settings Issue
Reply #4 - Dec 2^nd, 2009, 3:27pm

Hi Shaun,

It seems to be alright now. It is a little confusing to have a banner at the top of the store stating that you can customize your card & to look for the icon only to click on it to find you can't have that service. Is it possible not to have that statement on the store front or the icons at each design?

Thanks for your help.

With Blessings
~Audrey

Audrey Ascenzo:
http://www.greetingcarduniverse.com/audreyascenzo

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