Quote from Tammy_131374 on Nov 19^th, 2009, 11:43am:

 
FastTrack is reserved for cards you need asap in response to a shopper request via either your own connections or via GCU.  It is not intended to hurry up holiday cards that you've created too close to the holiday date UNLESS we have specific that it is ok.  For example we recently put a call out for Christmas Photo Cards and have allowed those to be FastTracked.
 
A Private card by the nature should get priority review status but you can FastTrack it as well just to make sure.  For custom card orders most would be Private although some may be suited for the general or Public gallery.  
 
Here are some examples...
1) if your custom card uses any shopper specific content it should be Private.  Like photos, names, address, dates, etc.  This would not be a card of interest to other shoppers and your shopper would most likely not what their card out in the general public for others to see & purchase.
 
2) if your custom card is generally applicable and does not use any shopper specifics then it is fine to be Public.  A shopper may want a different color version or wording.  Like...Can you do this in Purple?  Can you say Grandpop instead of Grandpa?  Can you use a Poodle vs a Yorkie?  Can you say 43 birthday?, etc.
 
Hope that helps.

I received my first "Artist Palette" initiated custom request.  It was to modify the words on a Bridesmaid invitation card and to also make a version of it as a Maid of Honor invitation card.  I've completed the cards, Fast-Tracked them to my Private gallery, and eCarded them to her for review.
 
This "job" hits on the 2 points we have bee discussing;  variable minimums and instant approval of private cards.  
 
1:  Variable Minimums - Earlier I asked about the variable minimum need, but have not recieved a reply as yet.  I have my minimum set at 15, but thankfully this bride still contacted me, otherwise I may have lost a sale.  It's doubtful she needs 15.  Here's the thread on this:
http://www.greetingcarduniverse.com/forum/yabb2/YaBB.pl?num=1257540674/23#22
 
2:  Instant Private Card Approvals - The instant approval of private cards would be helpful on this job too.  I would have rather sent her an email (within hours of her request) informing her that her cards are done and provide her links to place her order.  I'm sure she's be thrilled vs. waiting possibly more than a day (I wasn't really able to commit to a day when these would be approved since even Fast Tracking has been backed-up, plus this is the weekend.)   I believe customers should not be made to wait.  If they find an issue with the private card once they review it (such as an overlooked typo), then they likely will reply to the artist to have that fixed (ie: Change Image process) until they are happy.
 
Thanks,   TOM

Quote from candace_131548 on Nov 21^st, 2009, 8:35am:

You might check your store.  My Fast Track custom cards were approved about 5 hours ago and I've yet to receive the approval emails.  I did contact the Bride and she has since order 5 of the custom Bridesmaid card and 1 of the custom Maid of Honor card.

Quote from Tom_133317 on Nov 21^st, 2009, 11:18am:

 
Did your approval emails arrive?

Mine was approved a couple hours after I posted. Thank you!

Hi Tammy,
First I would like to compliment you on your new logo/aviator, very well done and professional.
 
Second:  I respond to the customer via their email.  That has worked for me.  I send designs using the 'free email ' feature.  Once the design is final and a "good to go", I upload it as a fast track requested by customer".
Linda