Welcome, Guest Login
You must login or register to post.

Pages: 1 2 3 ... 9
Store Report Problems (Read 31301 times)
Shaun_131054
GCU Administrator
artist
*****



Posts: 2593
Store Report Problems
Mar 20th, 2009, 9:35am
 
Hi Everyone,
 
In your store report you'll notice that the clicks and visits are missing.  
 
Clicks and visits have been temporarily turned off as they were causing our database to crash.  When this has been corrected and the numbers are turned on again I will let everyone know.    
 
Thanks for your patience.
 
Shaun
Back to top
 
« Last Edit: Mar 23rd, 2009, 10:47pm by Shaun_131054 »  
Email   IP Logged
Shaun_131054
GCU Administrator
artist
*****



Posts: 2593
Re: UPDATE - Store Reports are fixed
Reply #1 - Mar 23rd, 2009, 9:22pm
 
The Store Reports are now corrected, visits and clicks should be showing up again, let me know if you notice any strange behavior.  
 
Shaun
Back to top
 
 
Email   IP Logged
Tom_133317
Gold Member
artist
*****



Posts: 2207
Re: UPDATE - Store Reports are fixed
Reply #2 - Mar 23rd, 2009, 9:32pm
 
I see no change.  All zeroed out still except for cards sold and cards reviewed columns.
Back to top
 
 
Email   IP Logged
Shaun_131054
GCU Administrator
artist
*****



Posts: 2593
Re: UPDATE - Store Reports are fixed
Reply #3 - Mar 23rd, 2009, 10:46pm
 
thanks Tom.  It was working   embarrassed
 
Checking with the programmers to see if something changed.  
Back to top
 
 
Email   IP Logged
Kathy_135811
Gold Member
artist
*****



Posts: 671
Re: UPDATE - Store Reports are fixed
Reply #4 - Mar 23rd, 2009, 10:47pm
 
Got home late, checked my Store Report and cheered!  Smiley Checked later, and cried!  cry What happened?
Kathy
Back to top
 
 
Email   IP Logged
Avis_134613
Gold Member
artist
*****



Posts: 769
Re: Store Report Problems
Reply #5 - Mar 24th, 2009, 11:30am
 
Mine's working again now....hope it sticks!! Smiley
Back to top
 
 
Email   IP Logged
Norval_132688
Gold Member
artist
*****



Posts: 908
Re: Store Report Problems
Reply #6 - Mar 24th, 2009, 12:10pm
 
Shaun, Thank You Smiley       Norval
Back to top
 
 
Email   IP Logged
Carol_136775
Full Member
artist
***



Posts: 165
Re: Store Report Problems
Reply #7 - Apr 23rd, 2009, 7:54pm
 
Hi, y'al,
 
The report for my store has an issue with visits vs clicks:
April 22 - 0 visits, 4 clicks
April 23 - 0 visits, 3 clicks
 
Maybe the March problem is back?
 
Thanks,
 
Carol
Back to top
 
 

Email   IP Logged
Avis_134613
Gold Member
artist
*****



Posts: 769
Re: Store Report Problems
Reply #8 - Apr 23rd, 2009, 8:27pm
 
Hi Carol,
I think that when it says no visits but you have clicks, it means that someone is looking at your store from outside of GCU...like BigDates.com for example.
I could be wrong but I think that's right. Smiley
Back to top
 
 
Email   IP Logged
Carol_136775
Full Member
artist
***



Posts: 165
Re: Store Report Problems
Reply #9 - Apr 23rd, 2009, 8:30pm
 
SmileyThanks, Avis - that sounds like a common-sense answer!
Back to top
 
 

Email   IP Logged
Avis_134613
Gold Member
artist
*****



Posts: 769
Re: Store Report Problems
Reply #10 - Apr 23rd, 2009, 9:00pm
 
No problem Carol...happy to help!  Like your store by the way...especially the Love Leaf, cute! Smiley
Back to top
 
 
Email   IP Logged
Kathy_135811
Gold Member
artist
*****



Posts: 671
Re: Store Report Problems
Reply #11 - Apr 24th, 2009, 6:38am
 
I thought the clicks was when a card was clicked within GCU, such as when they searched and found a card and clicked on it to look at a bigger version of it.
Kathy
Back to top
 
 
Email   IP Logged
Avis_134613
Gold Member
artist
*****



Posts: 769
Re: Store Report Problems
Reply #12 - Apr 24th, 2009, 10:53am
 
Hi Kathy,
Yes I think that's also true....the clicks represent cards that are clicked on, but when you see NO store visits AND there are clicks, then I think it means they came from outside of GCU...and clicked on your card.
Now if I'm wrong, please anyone out there correct me, because this is only my opinion. Smiley
Back to top
 
 
Email   IP Logged
Kathy_135811
Gold Member
artist
*****



Posts: 671
Re: Store Report Problems
Reply #13 - Apr 24th, 2009, 11:42am
 
Couldn't they come into GCU and look for cards and click on them and not go to your store? I know I do and friends and family do.
Kathy
Back to top
 
 
Email   IP Logged
Avis_134613
Gold Member
artist
*****



Posts: 769
Re: Store Report Problems
Reply #14 - Apr 24th, 2009, 2:32pm
 
Hmmmm....? Maybe you're right, does anyone else know the real answer to this one?
 
 undecided
Back to top
 
 
Email   IP Logged

About Us     Artists     Artist FAQ     Blog     Card Sellers     Contact Us     Content Disclaimer     Forum     Paper Card Categories     Privacy Policy     Shopper FAQ     Holidays 2011

Click to verify BBB accreditation and to see a BBB report.                        
© Copyright 2000- Greeting Card Universe - Powered By Bigdates-Solutions.com   

GCU Forum » Powered by YaBB 2.1!
YaBB © 2000-2005. All Rights Reserved.