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Store Report Problems (Read 43075 times)
Shaun_131054
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Store Report Problems
Mar 20th, 2009, 9:35am  
Hi Everyone,
 
In your store report you'll notice that the clicks and visits are missing.  
 
Clicks and visits have been temporarily turned off as they were causing our database to crash.  When this has been corrected and the numbers are turned on again I will let everyone know.    
 
Thanks for your patience.
 
Shaun
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« Last Edit: Mar 23rd, 2009, 10:47pm by Shaun_131054 »  
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Shaun_131054
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Re: UPDATE - Store Reports are fixed
Reply #1 - Mar 23rd, 2009, 9:22pm  
The Store Reports are now corrected, visits and clicks should be showing up again, let me know if you notice any strange behavior.  
 
Shaun
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Tom_133317
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Re: UPDATE - Store Reports are fixed
Reply #2 - Mar 23rd, 2009, 9:32pm  
I see no change.  All zeroed out still except for cards sold and cards reviewed columns.
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Shaun_131054
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Re: UPDATE - Store Reports are fixed
Reply #3 - Mar 23rd, 2009, 10:46pm  
thanks Tom.  It was working   embarrassed
 
Checking with the programmers to see if something changed.  
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Kathy_135811
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Re: UPDATE - Store Reports are fixed
Reply #4 - Mar 23rd, 2009, 10:47pm  
Got home late, checked my Store Report and cheered!  Smiley Checked later, and cried!  cry What happened?
Kathy
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Avis_134613
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Re: Store Report Problems
Reply #5 - Mar 24th, 2009, 11:30am  
Mine's working again now....hope it sticks!! Smiley
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Norval_132688
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Re: Store Report Problems
Reply #6 - Mar 24th, 2009, 12:10pm  
Shaun, Thank You Smiley       Norval
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Carol_136775
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Re: Store Report Problems
Reply #7 - Apr 23rd, 2009, 7:54pm  
Hi, y'al,
 
The report for my store has an issue with visits vs clicks:
April 22 - 0 visits, 4 clicks
April 23 - 0 visits, 3 clicks
 
Maybe the March problem is back?
 
Thanks,
 
Carol
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Avis_134613
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Re: Store Report Problems
Reply #8 - Apr 23rd, 2009, 8:27pm  
Hi Carol,
I think that when it says no visits but you have clicks, it means that someone is looking at your store from outside of GCU...like BigDates.com for example.
I could be wrong but I think that's right. Smiley
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Carol_136775
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Re: Store Report Problems
Reply #9 - Apr 23rd, 2009, 8:30pm  
SmileyThanks, Avis - that sounds like a common-sense answer!
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Avis_134613
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Re: Store Report Problems
Reply #10 - Apr 23rd, 2009, 9:00pm  
No problem Carol...happy to help!  Like your store by the way...especially the Love Leaf, cute! Smiley
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Kathy_135811
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Re: Store Report Problems
Reply #11 - Apr 24th, 2009, 6:38am  
I thought the clicks was when a card was clicked within GCU, such as when they searched and found a card and clicked on it to look at a bigger version of it.
Kathy
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Avis_134613
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Re: Store Report Problems
Reply #12 - Apr 24th, 2009, 10:53am  
Hi Kathy,
Yes I think that's also true....the clicks represent cards that are clicked on, but when you see NO store visits AND there are clicks, then I think it means they came from outside of GCU...and clicked on your card.
Now if I'm wrong, please anyone out there correct me, because this is only my opinion. Smiley
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Kathy_135811
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Re: Store Report Problems
Reply #13 - Apr 24th, 2009, 11:42am  
Couldn't they come into GCU and look for cards and click on them and not go to your store? I know I do and friends and family do.
Kathy
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Avis_134613
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Re: Store Report Problems
Reply #14 - Apr 24th, 2009, 2:32pm  
Hmmmm....? Maybe you're right, does anyone else know the real answer to this one?
 
 undecided
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