Elena,
I'm so sorry to hear that your printed cards were disappointing.
I ordered twenty of my Valentines (my first order with over 200 cards in my store) while they were on sale and bit my nails to the quick while waiting to see the finished product...Received them yesterday. And they are OUTSTANDING. I was absolutely blown away with the quality. So you see something out of the ordinary definately went wrong in your process somewhere. Most artist are thrilled with the quality of their cards at GCU. But you are not the first complaint I have heard...I know something can and does go wrong occasionally.
Other issue has been PACKAGING. A friend of mine who is a Published Poet/Author and editor and publisher, ordered 9 of my cards. She told me her cards were of superior quality. BUT the shipping was shameful. She said her cards were mailed in a flimsey white paper envelope and that her card envelopes were mangled. She and I both contacted GCU about this. Never heard back from them....But MY cards were shrink wrapped, packed in a cardboard box And Bubble Wrap was used to fill the extra space! WONDERFUL WONDERFUL JOB!
Thank you GCU!!!
So my message is Elena, I am sorry of your bad experience, but hang in there, keep in contact with GCU and I KNOW they will help you get everything straightened out. They are truly customer oriented...
SueB
Quote from Elena_133236 on Feb 11th, 2008, 2:04pm:I am glad I ordered to send it to me first... it is absolutely unacceptable to me. The way it looks on the website and in reality, two different things. Very faded colors, I barely see the image. Is it the card or the printing?