GCU Forum - Big problems with the site today

stephanie_131559 GCU Newbies artist Posts: 39	Re: Big problems with the site today Reply #15 - Jan 8^th, 2008, 8:09am I am missing a few cards too. I don't know where they are but I'm really disturbed by this.
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Tammy_131374 Gold Member artist Posts: 630	Re: Big problems with the site today Reply #16 - Jan 8^th, 2008, 8:12am Never fear stephanie- they will get it figured out eventually. I am going to cut back on creating though -until I hear it is okay-in case it doesn't pick up everything I am doing. That way I won't have to do a lot of backtracking and re-creating.
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Tanya_131398 Senior Member artist Posts: 388	Re: Big problems with the site today Reply #17 - Jan 8^th, 2008, 8:48am The two "strays" that wandered into my store yesterday are gone this morning so tech support must be getting a handle on things. My missing cards are still lost but I'm hopeful that they will be coming home soon.
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Edition_132952 GCU Newbies artist Posts: 44	Re: Big problems with the site today Reply #18 - Jan 8^th, 2008, 9:18am That sounds like a real nightmare. I have checked on my shop and cards,but everything seems in place.. I hope things are sorted out for you all by now. Martin
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Tanya_131398 Senior Member artist Posts: 388	Re: Big problems with the site today Reply #19 - Jan 8^th, 2008, 9:24am Well, I just checked my manage cards page and all the cards that were approved yesterday are gone now. I'm thinking that must mean they're gone for good.
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Sue_132963

Gold Member
artist

Posts: 1224

Re: Big problems with the site today
Reply #20 - Jan 8^th, 2008, 9:28am

My two cards that I put up yesterday are also gone. Now I don't know whether to wait and see if they come back, or should I do them all over again?
And while I sold 10 cards yesterday, only 1 is shown as having sold.
Seeing as how this was my first day of sales--that's a bit disappointing...
Well, I think I will just sit tight for today and watch what happens.
Good luck everyone.

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Sue_132963

Gold Member
artist

Posts: 1224

Re: Big problems with the site today
Reply #21 - Jan 8^th, 2008, 11:40am

Hi all,
Well the two cards I submitted yesterday are still amoung the missing. If anyone sees a watercolor effect with two little kids in the snow on ice--I used this photo for the two new cards. One is New Kids on the block/Welcome to the Neighborhood and the other card was a Thinking of You card.
And gosh, my store statistics still do not show 9 sales! I hope they did not loose these sales....I can redo cards....but not sales.... cry

Lord-a-mercy!
SueB

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Mindy

GCU Administrator
Community Manager

Posts: 6537
Gender: female

Re: Big problems with the site today
Reply #22 - Jan 8^th, 2008, 11:53am

Hi all,
Please see this post:
http://www.greetingcarduniverse.com/forum/yabb2/YaBB.pl?num=1199821107/0#0

There are some cards in the approval queue that we have recovered so sit tight for a few hours and see if they come through. If not they will need to be resubmitted, our apologies!

No worries about the sales. Although the sales data is not reflected and we are working on recovering that the sales themselves have gone through and we are double checking with our printing partner just to make sure.

Thank you for your patience!
Mindy

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