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New Help Immediately (Read 506 times)
Laurie_139933
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New Help Immediately
Dec 18th, 2011, 3:02pm
 
I sold a Festivus card (742624) today and when I looked at it I noticed that on the inside verse, strength was misspelled.  This is an approved card so apparently it was over looked by the reviewer too.  I corrected it but I want to make sure the customer receives the corrected version.  A bigger problem is I have sold 21 more of these cards over the last few weeks.  So if the customer didn't notice then they might have already gave them out.  I think that some customers might just take it for granted as they should that the spelling will be correct.   So I need your help in making it right.  I have posted this on both forums because I'm not sure which one to use.  Thank you in advance for your help, Laurie
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KC_141411
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Re: New Help Immediately
Reply #1 - Dec 19th, 2011, 2:00pm
 
Hello Laurie,
 
We appreciate you catching this and making the needed correction. Looks like most of the cards were personalized however I will take care of any shoppers that received the card with the spelling mistake.
 
Kindest regards,
 
KC
Customer Support
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Laurie_139933
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Posts: 738
Re: New Help Immediately
Reply #2 - Dec 19th, 2011, 2:41pm
 
Thank you KC.  I very much appreciate your help!! Smiley  Take care and happy holidays, Laurie
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