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photo card problems (Read 376 times)
barbara_133221
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Posts: 688
photo card problems
Dec 3rd, 2011, 12:46am
 
Hi Shaun,
Hi KC,
I had submitted photo cards, which were returned because details were too close to the border.
After correcting the issues, I uploaded the changed cards, and "changed image".
I corrected/edited the new dimension for the placeholders photos.
When I look at the card in "manage cards" there is a white stripe along the placeholder photo (resulting from the past different dimensions). When I click on the card and go to edit front, the white stripe appears and disappears after a few seconds, so that the correct image is seen. But the first impression is that there is a white stripe. I noticed in the past that when making changes to photo cards (text and dimensions placeholder) it always takes a long time till the changes are visible. If you don't know this, you think that the wrong text/dimension is still there. I could imagine that a customer will think this, not knowing that it takes some time till changes made are visible.
To explain better what I mean: please check out pid  881436.
My concern is that customers do not know that it takes time till changes made become visible and that in the mean time the wrong text/dimension is still visible. It would be better if changes made become apparent immediately. Since customers will be playing around with font size, fonts, colors etc...... they might think that the changes they made do not apply and retry and retry again.....
Hope I make sense, I'm not very good in explaining technical things Cheesy
Best regards,
 Smileybarbara
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« Last Edit: Dec 3rd, 2011, 8:26am by barbara_133221 »  
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barbara_133221
Gold Member
artist
*****



Posts: 688
Re: photo card problems
Reply #1 - Dec 6th, 2011, 11:30pm
 
Hi Shaun,
Hi KC,
Bumbing this one up, please check into this.  Smiley
Thank you,
 Smileybarbara
 
 
Quote from barbara_133221 on Dec 3rd, 2011, 12:46am:
Hi Shaun,
Hi KC,
I had submitted photo cards, which were returned because details were too close to the border.
After correcting the issues, I uploaded the changed cards, and "changed image".
I corrected/edited the new dimension for the placeholders photos.
When I look at the card in "manage cards" there is a white stripe along the placeholder photo (resulting from the past different dimensions). When I click on the card and go to edit front, the white stripe appears and disappears after a few seconds, so that the correct image is seen. But the first impression is that there is a white stripe. I noticed in the past that when making changes to photo cards (text and dimensions placeholder) it always takes a long time till the changes are visible. If you don't know this, you think that the wrong text/dimension is still there. I could imagine that a customer will think this, not knowing that it takes some time till changes made are visible.
To explain better what I mean: please check out pid  881436.
My concern is that customers do not know that it takes time till changes made become visible and that in the mean time the wrong text/dimension is still visible. It would be better if changes made become apparent immediately. Since customers will be playing around with font size, fonts, colors etc...... they might think that the changes they made do not apply and retry and retry again.....
Hope I make sense, I'm not very good in explaining technical things Cheesy
Best regards,
Smileybarbara

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