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Can't edit cards (Read 553 times)

cheryl_133782 Gold Member artist Posts: 1350	Can't edit cards Dec 5^th, 2011, 12:18pm Keep getting this message when trying to edit cards that have been sent back to me: Not recommended: details This photo will not look good in print. The image resolution is too low and will produce a grainy or blurry picture. You may want to upload another photo with a resolution of 1500 by 2100 or higher. When will this be fixed? Cheryl
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KC_141411 GCU Administrator artist Posts: 610	Re: Can't edit cards Reply #1 - Dec 5^th, 2011, 4:53pm I will look into this and get back to you as soon as possible. We appreciate your patience and understanding. Kindest regards, KC Customer Support
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cheryl_133782 Gold Member artist Posts: 1350	Re: Can't edit cards Reply #2 - Dec 6^th, 2011, 4:18pm Thanks KC, problem is still there today. Need to resub 2011 cards to 2012 but no can do while this problem is here. Cheryl
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cheryl_133782 Gold Member artist Posts: 1350	Re: Can't edit cards Reply #3 - Dec 7^th, 2011, 9:27pm Hi KC I still cannot edit these cards for the same above reason. Would like to be able to re-submit them before New Year sales begin....which have already started anyway. Any idea when this problem will be fixed? Waiting anxiously. Cheryl
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