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Can't get widget to recognize my store (Read 1231 times)
Marie_134287
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Can't get widget to recognize my store
Jan 22nd, 2011, 7:19am
 
Help...I'm trying to put widget on my blog.  I revised it to show featured cards and now it only shows a general connection to gcu.  I've been trying for a few days with no luck.  What happened?  Yikes,I need my wiggy widget back! cry
Marie
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Doreen_137017
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Re: Can't get widget to recognize my store
Reply #1 - Jan 22nd, 2011, 7:33am
 
Morning Marie,
 
I'm just going to throw this out there because I just did this a couple days ago  Grin
 
I would change the widget parameters and get the HTML code, and kept getting the general card store...I was forgetting to hit the save button before getting the HTML.   Grin
 
HTML can sometimes be stubborn.   If you haven't thought to do so yet, try deleting the module on your blog where your widget was, save the blog and then add a new module back in and enter the widget code.  Sometimes that works when HTML is acting up.
 
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Marie_134287
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Re: Can't get widget to recognize my store
Reply #2 - Jan 22nd, 2011, 9:34am
 
Thanks Doreen but I've done that several times and it doesn't work.  When I read the html from the widget, it doesn't include my artist number, so it could never work.  Any ideas?
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Doreen_137017
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Re: Can't get widget to recognize my store
Reply #3 - Jan 22nd, 2011, 10:23am
 
Well, no ideas to fix you up, but I can confirm its a glitch and not just you.
 
Though my widgets are working fine, I did just go to my GCU Widget creation page and looked at the code.  My store number is not in the code either for the widget, so if I were to take that code and create a new widget, it would work as yours is, going to the homepage.
 
So this will need to wait until Shaun can help and in the meantime, other artist's should probably refrain from attempting to update their existing widgets or adding new ones until this can be fixed.
 
Not very helpful, I know  embarrassed
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Marie_134287
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Re: Can't get widget to recognize my store
Reply #4 - Jan 22nd, 2011, 11:47am
 
No Doreen, this is helpful.  I know it isn't me (I've been a good girl...HA!) Anywho, should I post my problem someplace else or just hang tight?     undecided
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Doreen_137017
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Re: Can't get widget to recognize my store
Reply #5 - Jan 22nd, 2011, 12:56pm
 
I know, you're always a good girl Marie  Grin
 
Well, the post is made in the Support thread and your Subject is quite clear, so I guess if it was me I'd hand tight, though it will probably not be till Monday before Shaun sees it  Sad
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Marie_134287
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Re: Can't get widget to recognize my store
Reply #6 - Jan 22nd, 2011, 1:04pm
 
no problem, thanks for your help.  There are gremlins on the loose...... Grin
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Shaun_131054
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Re: Can't get widget to recognize my store
Reply #7 - Jan 27th, 2011, 3:52pm
 
Sorry the delayed reply on this topic.  We're looking into this.  
 
Shaun
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Shaun_131054
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Re: Can't get widget to recognize my store
Reply #8 - Jan 28th, 2011, 4:30pm
 
We made a change to the widget code today, can you let me know if this corrects the issue that you encountered.  
 
Shaun
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Marie_134287
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Re: Can't get widget to recognize my store
Reply #9 - Jan 29th, 2011, 10:08am
 
sorry Shaun, no luck, just can't get it to work.
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