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Remove item from cart suggestion (Read 671 times)
Tom_133317
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Remove item from cart suggestion
Nov 9th, 2009, 5:45am
 
Right now a card buyer can click on the Remove Item link while viewing the contents of their cart and the item simply is gone.  That can be horrific if they've spent a lot of time personalizing the card and entering the address.  They may have clicked the Remove Item link in hast, by accident, or perhaps meant to remove a different card from their cart.
 
Perhaps a short "are you sure?" pop-up might make sense.  I know it's common when people goof-up and can't recover, they tend to dump the whole order and never come back - somehow being satisfied telling themselves "It was the website's fault."
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Mary__137064
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Posts: 515
Re: Remove item from cart suggestion
Reply #1 - Nov 9th, 2009, 7:37am
 
I have done this type of thing several times on sites unfamiliar to me.   The "are you sure?" feature can be annoying at times, but it's a good thing overall.
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Bright's Greeting Card Boutique:
http://www.greetingcarduniverse.com/Bright
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Markess_139031
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Posts: 49
Re: Remove item from cart suggestion
Reply #2 - Nov 9th, 2009, 10:19am
 
Agreed I know I scrap the whole thing if that happens...
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ALLMarkMade Designs Card Creations:
http://artist.greetingcarduniverse.com/ALLMarkMade
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Eve_138255
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Re: Remove item from cart suggestion
Reply #3 - Nov 9th, 2009, 1:53pm
 
Yes I agree, my trigger finger is often too fast for my own good.  Cheesy
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