GCU Forum - Fast track

Dottie_137414 GCU Newbies artist Posts: 8	Fast track Jul 28^th, 2009, 11:10am I hope this hasn't been asked a million times but, can we fast track a card for ourselves, say a birthday card that we need now? Also, if I did not mark the card for fast track can that be done once submitted? Thanks in advance for any replys....! Card 465114 if it can....
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Patricia_132015

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Posts: 407

Re: Fast track
Reply #1 - Jul 28^th, 2009, 3:53pm

Mindy

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Re: Why so long to approve re-submitted cards?
Reply #5 - Today at 11:21am Quote Resubmitted cards do NOT go to the back of the line with the Pending - Submitted cards. Our reviewers look at Fast Track and Resubmitted cards with a priority status throughout the day.

Please note that Returned for Edits cards need to be edited AND the RESUBMIT button needs to be clicked in order for the card to be Resubmitted. Otherwise it remains as Returned for Edits and does not exist in the review queue.

Please see here for more details on card status:
http://www.greetingcarduniverse.com/forum/yabb2/YaBB.pl?num=1244156807

In a nutshell:
Pending-Submitted = awaiting 1st review, in the review queue
Pending-FastTrack = awaiting 1st review, in the review queue ASAP Requested
Pending-Resubmitted = awaiting 2nd or more review, in the review queue after Returned for Edits
Pending-Held = awaiting further review, in the HOLD queue
Approved = approved
Declined = rejected
Returned for Edits = returned to artist to edit & resubmit

This will help both artists and reviewers to better identify and take action on cards that are Fast Track (this will eliminate the email request process) and treat Resubmitted cards differently vs them going back into the pending queue.

Hope that helps

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Patricia_132015 Senior Member artist Posts: 407	Re: Fast track Reply #2 - Jul 28^th, 2009, 3:56pm I posted this from elsewhere on GCU that I was reading and it's from Mindy, above . I hope that helped.
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Patricia_132015 Senior Member artist Posts: 407	Re: Fast track Reply #3 - Jul 28^th, 2009, 3:58pm Oops, wrong thing ,lol. It's on one of the forums .
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Pamela_135500

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Posts: 1945

Re: Fast track
Reply #4 - Jul 28^th, 2009, 4:02pm

Hi Dottie,
Yes, you can fast track a card for yourself.

Unfortunately it cannot be changed after submitting unless you send an email to the review team, they seem real busy so it may not get taken care of quickly.
If you still have the image in your create a card area I would resubmit a new card and fast track it. Then delete the one that is pending now.
Pamela

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Mindy

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Re: Fast track
Reply #5 - Jul 28^th, 2009, 4:04pm

Right now Fast Track can only be checked on at the time you create a card, not after the card has been submitted. Please see prior discussion here:
http://www.greetingcarduniverse.com/forum/yabb2/YaBB.pl?num=1246230852/2#2

If you've submitted a card and forgot to check Fast Track you'll need to revert to the old process of sending an email to cardreview@greetingcarduniverse.com with subject line Fast Track Product Id # however the review team may not get to these emails as quickly as they focus their attention on the pending cards queue.

Please see details here re: Fast Track
http://www.greetingcarduniverse.com/forum/yabb2/YaBB.pl?num=1213303986

PS: your card has been approved

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Dottie_137414 GCU Newbies artist Posts: 8	Re: Fast track Reply #6 - Jul 29^th, 2009, 5:46am Thank you so much Mindy! and to everyone!
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Avis_134613

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Posts: 758

Re: Fast track
Reply #7 - Jul 29^th, 2009, 7:49am

Hi Mindy,
I didn't hit the fast track button for the Friendship cards as hadn't been here to read the thread, just saw all the cards for this holiday appearing and figured I'd missed one! So could you fast track these two cards for me...I think the reviewers mail box is full, but I'll try this morning again...but just in case....they are
#465162 and #465173, thanks!

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