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lost cards (Read 761 times)

Mary__137064 Gold Member artist Posts: 515	lost cards Jul 26^th, 2009, 8:08pm Several of my age specific birthday cards are not showing up in their categories. They are from the 450000 series, so I think they should be up by now? They were profiled properly, and keyworded, as well as titled with the age number. TIA, Bright
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Shaun_131054 GCU Administrator artist Posts: 2482	Re: lost cards Reply #1 - Jul 27^th, 2009, 10:49am Hi Mary, Can you provide us with any specific examples?
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Mary__137064 Gold Member artist Posts: 515	Re: lost cards Reply #2 - Jul 27^th, 2009, 11:56am Birthday, Age Specific, I have ages 90 to 105, in the series 450000 that do not come up in the categories section, but come up otherwise, I think, I have only time to check a couple there. Nos. 450251,928,927,926,911,696,695,694,692,690,683,682,680, Those are most of them. TIA, Bright
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Mary__137064 Gold Member artist Posts: 515	Re: lost cards Reply #3 - Jul 30^th, 2009, 8:18am Cards still not showing up. Is the problem being looked at?
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Shaun_131054

GCU Administrator
artist

Posts: 2482

Re: lost cards
Reply #4 - Jul 30^th, 2009, 6:20pm

Hi Mary,

These cards were placed in the relationship specific categories and removed from the age specific categories. When cards are both age specific and relationship specific we only allow them to be included in the relationship specific category.

For example, if it's a 90th birthday card that's specifically for a grandmother, we will allow it to be in this category:
Birthday » For Family Relation Specific » Grandma / Grandmother

But not this category:
Birthday » Age Specific » 90th Birthday

Cards in the age specific category should not be relationship specific.

Shaun

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