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problem with uploading images please help (Read 6710 times)
Peter_132438
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I have a problem with uploading images also
Reply #15 - Oct 24th, 2007, 11:14pm
 
Hi, sorry to hijack this thread...
 
I'm new to Greeting Card Universe and am trying to upload my first image. I have followed the criteria of making my image 300dpi, 5" x 7", 1500 x 2100 pixels - however every time I try to upload it I get the following error message:
 
Not Accepted:
This image will not look good in print.
The image size is too low and will produce a grainy or blurry picture. You need to upload an image with dimensions of 1260x900 or higher.
 
I have checked and double checked my image and it is definitely the right specifications, well above the 1260x900 asked for. I have even tried uploading images that are larger in pixel size than 2100x1500 (and still under the maximum MB size) but get the same error.
 
Can anyone help?  undecided
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Shaun_131054
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Re: problem with uploading images please help
Reply #16 - Oct 25th, 2007, 12:29pm
 
Hi Peter,
I've sent you an email regarding the issue.
 
Shaun
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Peter_132438
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Re: problem with uploading images please help
Reply #17 - Oct 25th, 2007, 3:28pm
 
Hi Shaun,
 
Thanks so much for the quick reply - problem fixed!  Smiley
 
Pete
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