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Elimination of Papyrus Font and resubmitting (Read 36 times)
Molly_180234
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Posts: 20
Elimination of Papyrus Font and resubmitting
Yesterday at 8:18am
 
I don't know if anyone else has had cards removed due to the elimination of the Papyrus font.  Well, I did and my inbox was filled to the top with "returned for edits". So I immediately changed the font on my most popular cards and resubmitten them. They are still not live - some of my most popular cards are Halloween cards and I thought I might meet the threshold this quarter but now the cards are not there and every day counts at this point. I don't usually meet thresholds but I thought I might this time. I guess this is a little bit of a pity party.  
 
Anyway, wondering how long the resubmission process will take. I read why they took the Papyrus font away in Google AI search, and it makes total sense, but I find it frustrating that not only do we have to manually go to each and every card to re-submit but there isn't even a re-submit button on the actual card page and when you go to "return to cards" it always takes you to the first page. Seems like an update for quicker funcionality would be a good idea.  
Obviously GCU doesn't want to lose sales either so I'm guessing they are working fervishly to get the resubmissions live, especially in this case where we designers had nothing to do with the removal of the font. Also, most of mine had "remove excess lines" and most didn't have excess lines that I could see. That was perplexing. My unpopular cards I won't bother changing anything and will just delete them.
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Mindy_artist
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Posts: 531
Re: Elimination of Papyrus Font and resubmitting
Reply #1 - Yesterday at 12:59pm
 
Hi Molly,
Papyrus removal was announced back in 2020:
https://gcucommunity.com/2021/08/20/nuts-and-bolts-papyrus-inside-verse-returns/

 
For artist that have not made the updates themselves, GCU continues to return cards as we come across them that still have Papyrus inside verse.  My apologies this appears to have come at a time near a holiday for your Halloween cards still using Papyrus.  
 
The review team does not work on the weekends. They may at their leisure but weekends are not scheduled days for them. Normally a re-review can take up to 5 business days, sometimes longer. Looks like you had some cards returned for edits on 9/13 so as of today I would not consider the lack of a re-review delinquent.  
 
Please let me know if you have any specific pid#s you'd like further clarification on.  I am happy to assist. You can reply here or email me directly.
 
Posting here via my artist id vs my administrative id.  Mindy @ bigdates.com
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