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Duplicate store category (Read 215 times)
Kate_209623
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Posts: 71
Duplicate store category
Nov 5th, 2018, 11:57pm
 
Hi, I am trying to amend some details about a card, PID 1362948 and I can't because it has duplicate store categories,
Thanks for any help,
Kate
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Doreen_137017
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Posts: 5083
Re: Duplicate store category
Reply #1 - Nov 6th, 2018, 7:28am
 
Hi Kate,
 
I've had the same occurrence. It's probably quickest for you to send an email to the review team with the PID and the request to remove duplicate categories.  Smiley
 
cardreview@greetingcarduniverse.com
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Card_Review_Team
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Posts: 128
Re: Duplicate store category
Reply #2 - Nov 6th, 2018, 10:26am
 
Hi Kate,
We have removed the extra category for you.
 
Doreen is correct that it is usually more timely to send us an email with your artist id and the PID of the card so we do not miss your request. Depending on the volume of submissions we do not always see the forum requests in a timely manner.
Thank you.
Reviewer 758
Ella
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Kate_209623
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Posts: 71
Re: Duplicate store category
Reply #3 - Nov 7th, 2018, 4:02am
 
Thanks Doreen and Ella XX
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mishka_131282
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Posts: 38
Re: Duplicate store category
Reply #4 - Dec 7th, 2018, 12:41pm
 
I have the same problem on card Product id: 886979
I am trying to update since it was approved before artist notes were added.
Thanks!
Mishka
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Doreen_137017
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Re: Duplicate store category
Reply #5 - Dec 7th, 2018, 2:31pm
 
Mishka,
 
Please read the note above and email the reviewers.
 
Quote from mishka_131282 on Dec 7th, 2018, 12:41pm:
I have the same problem on card Product id: 886979
I am trying to update since it was approved before artist notes were added.
Thanks!
Mishka

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