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Royalty Payment (Read 205 times)
Brian_335566
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Posts: 9
Royalty Payment
Aug 30th, 2018, 9:15am
 
Hi you paid my royalties into my Paypal account on 26th July but a few days ago you cancelled the payment saying I asked to receive manual payment.
This is totally incorrect as I have always had payment sent to Paypal.
Why has this happened and can you please return the monies to my Papal account
Thank You
Brian McConnell
SydneySams
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Mindy
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Posts: 5763
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Re: Royalty Payment
Reply #1 - Aug 30th, 2018, 12:54pm
 
Quote from Brian_335566 on Aug 30th, 2018, 9:15am:
Hi you paid my royalties into my Paypal account on 26th July but a few days ago you cancelled the payment saying I asked to receive manual payment.
This is totally incorrect as I have always had payment sent to Paypal.
Why has this happened and can you please return the monies to my Papal account
Thank You
Brian McConnell
SydneySams

 
Hi Brian,
Sorry for the confusion.  I will make sure accounting takes a look at this today.  Thank you for bringing this to our attention.
Mindy
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Mindy
GCU Administrator
Community Manager
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Posts: 5763
Gender: female
Re: Royalty Payment
Reply #2 - Aug 30th, 2018, 2:38pm
 
Quote from Brian_335566 on Aug 30th, 2018, 9:15am:
Hi you paid my royalties into my Paypal account on 26th July but a few days ago you cancelled the payment saying I asked to receive manual payment.
This is totally incorrect as I have always had payment sent to Paypal.
Why has this happened and can you please return the monies to my Papal account
Thank You
Brian McConnell
SydneySams

 
Brian,  
I just sent you an email.  Please be on the lookout for it with details on this topic.
Thanks!
Mindy
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