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Christmas new grandparents category uncooperative (Read 533 times)
Joan_135833
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Posts: 591
Christmas new grandparents category uncooperative
Dec 6th, 2011, 4:21pm
 
Hi -
 
I've just attempted several times to submit a design for Christmas>>For new grandparents, but can't get past the system's asking me to choose a more specific subcategory. I don't really understand how this works; however, nothing further comes up, and the subcategories of >>New grandmother/new grandfather were also posted as suggestions and don't seem to be there (or to be accessible). Hope this can be corrected without too much bother.
 
Many thanks.
 
P.S. The category search function responds that that category does not exist, if that provides an extra clue as to the barrier.
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Card_Review_Team
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Posts: 81
Re: Christmas new grandparents category uncooperat
Reply #1 - Dec 6th, 2011, 10:55pm
 
Joan,
 
Try to use the category ID 14599  
Tip: The category ID is the number following the letters cid= in Mindy's postings.
http://www.greetingcarduniverse.com/shopping/cb.asp?cid=14599  
 
Shaun and the wonderful tech team have been informed of this problem.
 
Thank you for your patience,
Reviewer 443
 
Quote from Joan_135833 on Dec 6th, 2011, 4:21pm:
Hi -

I've just attempted several times to submit a design for Christmas>>For new grandparents, but can't get past the system's asking me to choose a more specific subcategory. I don't really understand how this works; however, nothing further comes up, and the subcategories of >>New grandmother/new grandfather were also posted as suggestions and don't seem to be there (or to be accessible). Hope this can be corrected without too much bother.

Many thanks.

P.S. The category search function responds that that category does not exist, if that provides an extra clue as to the barrier.

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Joan_135833
Gold Member
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Posts: 591
Re: Christmas new grandparents category uncooperat
Reply #2 - Dec 6th, 2011, 11:05pm
 
Quote from Card_Review_Team on Dec 6th, 2011, 10:55pm:
Joan,

Try to use the category ID 14599
Tip: The category ID is the number following the letters cid= in Mindy's postings.
http://www.greetingcarduniverse.com/shopping/cb.asp?cid=14599

Shaun and the wonderful tech team have been informed of this problem.

Thank you for your patience,
Reviewer 443

Quote from Joan_135833 on Dec 6th, 2011, 4:21pm:
Hi -

I've just attempted several times to submit a design for Christmas>>For new grandparents, but can't get past the system's asking me to choose a more specific subcategory. I don't really understand how this works; however, nothing further comes up, and the subcategories of >>New grandmother/new grandfather were also posted as suggestions and don't seem to be there (or to be accessible). Hope this can be corrected without too much bother.

Many thanks.

P.S. The category search function responds that that category does not exist, if that provides an extra clue as to the barrier.


Ah, a revelation! Shaun and company are indeed wonderful, as are you - thanks very much!
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