GCU Forum - Can't post a card on my Facebook fan page

Terry_151326 Senior Member artist Posts: 307	Can't post a card on my Facebook fan page Dec 6^th, 2011, 10:05am When I click on "Link" on my fan page and add the URl I copied from my store only the GCU page comes up. Terry
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Donna_156115 Senior Member artist Posts: 486	Re: Can't post a card on my Facebook fan page Reply #1 - Dec 6^th, 2011, 10:45pm Terry I've tried that too... so when I want to post a card I just go to my desk file of all my cards and post it that way on face book.. Donna Collins
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Terry_151326 Senior Member artist Posts: 307	Re: Can't post a card on my Facebook fan page Reply #2 - Dec 7^th, 2011, 5:24am Donna, what is "desk file"? Terry
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Judy_139270 Gold Member artist Posts: 870	Re: Can't post a card on my Facebook fan page Reply #3 - Dec 7^th, 2011, 5:51am Terry, I had that problem too for a while earlier in the week but it seems to have righted itself. Hope yours has too!
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Shaun_131054 GCU Administrator artist Posts: 2482	Re: Can't post a card on my Facebook fan page Reply #4 - Dec 7^th, 2011, 4:55pm We actually made a few changes this week to address this issue, can you let me know what product id you're trying to share on Facebook? Shaun
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Terry_151326

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Posts: 307

Re: Can't post a card on my Facebook fan page
Reply #5 - Dec 7^th, 2011, 5:12pm

Quote from Shaun_131054 on Dec 7^th, 2011, 4:55pm:

We actually made a few changes this week to address this issue, can you let me know what product id you're trying to share on Facebook?

Shaun

Shaun, this is the card 883073, when I made this post there was two cards that didn't work but today I tried and the other one worked ok but not this onw.

Terry

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Dave_183133

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Posts: 24

Re: Can't post a card on my Facebook fan page
Reply #6 - Dec 8^th, 2011, 2:31am

I've had this problem too. Most cards work OK, but some stubbornly refuse to work, eg this one...
http://www.greetingcarduniverse.com/shopping/viewdetails.asp?pid=879296&gcu= 57532880158

I've tried both the "Sell this card" url and the normal url for the card, but neither work.
I've had intermittent problems with Google+ too.

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Rebecca_140932 Gold Member artist Posts: 624	Re: Can't post a card on my Facebook fan page Reply #7 - Dec 8^th, 2011, 7:40am I would like to know myself, why it never shows the right picture of the card, but it has other pictures that are not the card to choose from. The link is right if you click on it.
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Judy_139270 Gold Member artist Posts: 870	Re: Can't post a card on my Facebook fan page Reply #8 - Dec 8^th, 2011, 9:03am It's working for me today
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Terry_151326 Senior Member artist Posts: 307	Re: Can't post a card on my Facebook fan page Reply #9 - Dec 8^th, 2011, 9:55am I just tried again with no luck The product # 883073 Terry
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Donna_156115 Senior Member artist Posts: 486	Re: Can't post a card on my Facebook fan page Reply #10 - Dec 8^th, 2011, 12:21pm Terry, the desk top file is my file of all my card designs.. I just download one card design on facebook with a link to my GCU store front.. Donna Collins
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Terry_151326

Senior Member
artist

Posts: 307

Re: Can't post a card on my Facebook fan page
Reply #11 - Dec 8^th, 2011, 1:13pm

Quote from Donna_156115 on Dec 8^th, 2011, 12:21pm:

Terry, the desk top file is my file of all my card designs.. I just download one card design on facebook with a link to my GCU store front..

Donna Collins

Hi Donna, I did the "Generate report" on my cards and copied the link from it and it worked, it put the picture on my fan page but not the description like it usually did.

Thank you , at least I now have the card on my fan page.

Terry

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Shaun_131054 GCU Administrator artist Posts: 2482	Re: Can't post a card on my Facebook fan page Reply #12 - Dec 8^th, 2011, 5:05pm Thanks for posting the product IDs, there seems to be a bug at work that's affected a handful of cards, we'll get this fixed. Shaun
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Leonilde_137327

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Posts: 360

Re: Can't post a card on my Facebook fan page
Reply #13 - Dec 8^th, 2011, 9:31pm

Quote from Shaun_131054 on Dec 7^th, 2011, 4:55pm:

We actually made a few changes this week to address this issue, can you let me know what product id you're trying to share on Facebook?

Shaun

Hi Shaun,

I have had this trouble for about two months now.
I used to share in my Facebook the cards I have sold, but for a long time already when I click the link instead of my card comes the link to GCU and the thumbnails that come up are the cards of the artists you (GCU Team) have chosen to show up in GCU home page. Can you please fix this, so I can share my own cards or the ones I choose to in my Facebook?

By the way if you are in the fixing mode it is quite unsettling that the <Recently Sold Greeting Cards> passing tray comes with or without the artist name at the whim of the person who programmed the show up for the day. Make it precise as a Swiss watch! Cool

Show the name all the time.

Thank you for your collaboration.
Leonilde

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Nancy_180189 GCU Newbies artist Posts: 1	Re: Can't post a card on my Facebook fan page Reply #14 - Jan 5^th, 2012, 8:31am I'm having the same problem this week for my most recent card. If I try to share a card that's been in my store for a while, I'm able to post a link that shows an image of the card. But for the most recent card, I get only options for default GCU thumbnails.
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