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A Question? (Read 2143 times)
Teresa_135294
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A Question?
Nov 16th, 2011, 8:44pm
 
Ok, I submitted a birthday card long time ago. It came back with the suggestion that because it's too dark I need to lighten it. I did that and resubmitted. After about a week I got an email saying the card was put ON HOLD. I was also told top pester them with question and just wait.
That was over a month ago and nothing is happening. Still on hold and I'm still waiting.
Does anybody know how long I'm suppose to wait?
I need help with this one.
Teresa Sad
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Cara_131386
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Re: A Question?
Reply #1 - Nov 16th, 2011, 8:59pm
 
You were told not to pester them with questions?  Sounds rather rude to me.  I don't have a clue how long cards on hold stay that way, but surely someone should have an answer for you.  Hang in there and good luck.
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Randall_140313
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Re: A Question?
Reply #2 - Nov 16th, 2011, 9:20pm
 
Cara,
 
I'm sure that's a typo - they specifically ask in the email notifying you a card is on hold not to pester the reviewer.  That's what Teresa meant to type in there.
 
However, a month is too long.  I would just send a reply to the email and let the reviewer know that it's been a month and noone has responded.
 
I have one on hold now for a week and a newer submission which was also put on hold already has had a response while the older one is still waiting.  If it goes a couple more weeks, I will reply.  I wouldn't consider that pestering, just a simple friendly reminder.
 
Best always, Randy
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Teresa_135294
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Re: A Question?
Reply #3 - Nov 16th, 2011, 9:35pm
 
The exact wording was as follows:
 
"We have put this card on hold for further review. You should receive an email from another reviewer shortly. Please do not email with further questions about this card or why it has been put on hold, this will only further delay the process. Details will be included when the 2nd review has been completed. Thank you for your patience".
 
As you can see it was suppose to happen shortly. Well I wouldn't cnsider waiting for a month shortly would you?
I will wait another week or two.
If they simplified the reviewing method and and at least try not to find an error in most cards on this site we wouldn't have to wait this long. At least I hope it would be easier.
 
Thanks guys for responding.
 
Quote from Teresa_135294 on Nov 16th, 2011, 8:44pm:
Ok, I submitted a birthday card long time ago. It came back with the suggestion that because it's too dark I need to lighten it. I did that and resubmitted. After about a week I got an email saying the card was put ON HOLD. I was also told top pester them with question and just wait.
That was over a month ago and nothing is happening. Still on hold and I'm still waiting.
Does anybody know how long I'm suppose to wait?
I need help with this one.
Teresa Sad

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Randall_140313
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Re: A Question?
Reply #4 - Nov 17th, 2011, 12:51am
 
Teresa,
 
I wouldn't wait if it's been a month.  That is way too long!  Cards do get lost in the shuffle.  Go ahead and respond to the email you recieved, kindly reminding the review team your card has been on hold for a month now.  You could also address a comment here on the forum to the staff as well if you again don't hear back from the review team in a day or two.  
Be sure to include the number of the card in question in your querries as it's much easier for the staff to respond if they know what they are responding to.
Hope it all gets figured out!
 
Best always, Randy
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Bettie__142065
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Re: A Question?
Reply #5 - Nov 17th, 2011, 8:17pm
 
I had one on hold  for nearly a month and I finally wrote and  reminded them that they had written"another reviewer would write shortly" and that  shortly had not arrived after all this time and I was still waiting. I finally got a reply and it was only a few hours intil I  got another email saying it had been approved.
 
I had one declined today because :"
Product ID: 879462
 
 
Based on our review process your card has been: Declined for the following reason(s):  
 
Please Note: Thank you for submitting this artwork to GCU however we're sorry that your submission has not met our Marketability Standards and has been declined due to the following reason: Poor background, focus, and lighting render this a snapshot. Photos of household items often do not make ideal greeting cards." Huh
 
 I couldn't understand how a photo of the Nutcracker was a household object so I asked and got this reply:
 
"Thank you for your note. Regardless of our comment on the nature of these items (household), this is not a marketable photo. The background is unfinished wood, with a knot visible, and the photo is poorly lit. Unmentioned by us was the fact that commercially produced decorative items are often trademark protected and written permission would be needed to use a well-crafted photo of these items. Thank you. "
 
This kinda aggravated  Angryme since the "unfinished wood with a knot showing" is part of a wall in my house... tung and grooved pine with knots all in it. All my house is ceiled with pine and cyprus
 
I certainly don't understand the reasoning sometimes and like you, Theresa,it seems the reviewers are looking for the tiniest reason to decline the cards. Shocked
 
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Teresa_135294
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Re: A Question?
Reply #6 - Nov 17th, 2011, 9:47pm
 
Thank you Betty for your comment and I totally agree. They do try to find errors everywhere, in our photos, in text, in colours, a photo of a christmas tree is not enough to be considered a christmas card etc... Yet the quality of cards is not that great. The only thing really great is the price and that's how GCU makes money.
Well I will wait another week and after that try to remind them. Will see.
 
Quote from Bettie__142065 on Nov 17th, 2011, 8:17pm:
I had one on hold  for nearly a month and I finally wrote and  reminded them that they had written"another reviewer would write shortly" and that  shortly had not arrived after all this time and I was still waiting. I finally got a reply and it was only a few hours intil I  got another email saying it had been approved.

I had one declined today because :"
Product ID: 879462


Based on our review process your card has been: Declined for the following reason(s):

Please Note: Thank you for submitting this artwork to GCU however we're sorry that your submission has not met our Marketability Standards and has been declined due to the following reason: Poor background, focus, and lighting render this a snapshot. Photos of household items often do not make ideal greeting cards." Huh

I couldn't understand how a photo of the Nutcracker was a household object so I asked and got this reply:

"Thank you for your note. Regardless of our comment on the nature of these items (household), this is not a marketable photo. The background is unfinished wood, with a knot visible, and the photo is poorly lit. Unmentioned by us was the fact that commercially produced decorative items are often trademark protected and written permission would be needed to use a well-crafted photo of these items. Thank you. "

This kinda aggravated  Angryme since the "unfinished wood with a knot showing" is part of a wall in my house... tung and grooved pine with knots all in it. All my house is ceiled with pine and cyprus

I certainly don't understand the reasoning sometimes and like you, Theresa,it seems the reviewers are looking for the tiniest reason to decline the cards. Shocked


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Norma_133903
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Re: A Question?
Reply #7 - Nov 17th, 2011, 10:20pm
 
Bettie, I would not have described that as the tiniest of reasons! Possible copyright infringement is a big matter. Shocked
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Randall_140313
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Re: A Question?
Reply #8 - Nov 17th, 2011, 11:45pm
 
Quote from Norma_133903 on Nov 17th, 2011, 10:20pm:
Bettie, I would not have described that as the tiniest of reasons! Possible copyright infringement is a big matter. Shocked

 
Well, I'm glad someone can tell one nutcracker from another.  Guess I don't know anything about nutcrackers.  Thought they had been around for a couple hundred years at least.  Does someone have to pay a royalty to the nutcraker guild?  Is that paid in dollars or nuts?
 
I'm trying to be funny in a sarcastic way if you didn't notice.   Grin Grin Grin
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Norma_133903
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Re: A Question?
Reply #9 - Nov 18th, 2011, 12:23am
 
Ah, maybe I misunderstood. I took it that it was a Christmas Nutcracker ornament.
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Bettie__142065
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Re: A Question?
Reply #10 - Nov 18th, 2011, 7:00am
 
Hi,
First let me clarify: I didn't mean that copyrigh infringement was not a serious matter. I am well aware of copyright laws and infringement... I have been doing stock photography for  a few years and have learned to be very careful about that, but my point was the seemingly "find something wrong no matter what  syndrome" has taken over the review process.  This same photo was submitted to one of the more prominent stock companies and was accepted.  I can accept if they say it isn't suitable.  
 
This morning a card wanted by a customer was put on hold. (The milk hauling truck card. }It is that of a truck I modified into a milk truck and put Christmas trees around the edges and wrote merry Christmas on top.Product Id: 881631
Take a look and see what they are looking for?
 
Anyway, Thank you both Norma and Randy for your comments...Randy, I love your sarcasm!
 
Bettie
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Doreen_137017
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Re: A Question?
Reply #11 - Nov 18th, 2011, 7:21am
 
Quote from Randall_140313 on Nov 17th, 2011, 11:45pm:
Quote from Norma_133903 on Nov 17th, 2011, 10:20pm:
Bettie, I would not have described that as the tiniest of reasons! Possible copyright infringement is a big matter. Shocked


Well, I'm glad someone can tell one nutcracker from another.  Guess I don't know anything about nutcrackers.  Thought they had been around for a couple hundred years at least.  Does someone have to pay a royalty to the nutcraker guild?  Is that paid in dollars or nuts?

I'm trying to be funny in a sarcastic way if you didn't notice.   Grin Grin Grin

 
Hi Randy,
 
What is often forgotten is that every nutcracker figurine was created by an image that an artist made.  Same goes for all figurines for all holidays.  I license my art which means I'm paid to allow a manufacturer somewhere in the world use my image on products.  Sometime artists such as Molly Harrison have manufacturing companies purchase the rights to reproduce her art into figurines.
 
We should never forget when we look at trinkets and decorations that an artist was behind the creation.  So it has nothing to do with nutcrackers, it has to do with WHO DESIGNED the nutcracker in question.  
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Randall_140313
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Re: A Question?
Reply #12 - Nov 18th, 2011, 8:38am
 
Doreen & Norma,
 
I was only making a joke. I understand that as an artist, we don't want someone taking our work and using it professionally taking our meal ticket with them or taking credit for it as their own.
 
However some of this, from my point, is ludicrous.  I'm not saying with Bettie's as I haven't seen the photo, but when something is used inadverently as, say an ornament on a tree, where that oranment wasn't the prime focal point or concept of the image, does that open one up to copyright infringement?  So for example you have a Lenox crystal oranment hanging on this tree along with fifty other ornaments.  Some Lenox employee or artist is shopping christmas cards and notices the ornaments on the tree, gets out their nifty-sixty power magnifyer and says - oh that oranment is one of our copyrighted designs, I'll sue that unsuspecting greeting card artist and company for everything I can get.  
 
I'm exaggerating here a bit, but think we've gone way overboard with all this copyright stuff.  If I was that ornament manufacturer or artist, I'd be thrilled it was part of a scene and would hope for people to notice with the possibility of thir wanting to purchase one or several.  It's the context that an item is used in and I agree with Bettie that we have become too nit-picky.
 
Now if that ornament was the sole subject and the scene or concept conveyed was using that to sell the card, I can understand and realize that would be the same as someone taking one of my images and using it to sell a product.  However, for example, a hotel chain which features some of my work in their lobby has a brochure at all the travel kiosks around town and on the front is a shot of the lobby with my photos hanging on the walls.  I could get anal and say that is copyright infringement?  Maybe, but why?  They're using the image to lure people into their business and making a tidy profit once they do, but they're in the hotel business, serving food, renting rooms and hosting banquets.  For one I wouldn't have a leg to stand on and for another, those photos there are my free advertising as well and why would I take a gift horse and shoot it?
 
I was being sarcastic in the previous post for that reason, some people and entities, not pointing fingers, take the trademark & copyright infingement thing too literal and beyond it's designed scope of protecting the designer or artist.  We have to be careful and as fellow artists, put the shoe on our foot and see how we would take to the use of something if it was ours.  However,  in regard to the ornament hanging on a tree with fifty others, shouldn't even be an issue.  Now, if you feature that ornament and that is what sells the card, then you should have the designer or artist permission and if they were smart, would give that to you freely as exposure is the best advertising.
 
Doreen & Norma, I need to take you two out on the town and loosen you up!   Grin Grin Grin
 
Maybe the other way around, you guys need to take me out and loosen me up.  I get uptight when I see people inside a box and who aren't even willing to peek over the sides to see what's just beyond.  Guess I'm just a rebel, but I do have a cause!   Grin
 
Best always, Randy  
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Bettie__142065
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Re: A Question?
Reply #13 - Nov 18th, 2011, 2:22pm
 
Whoa! I am sorry ! I never meant to get embroiled in an argument. I was not,was not saying that copyright infringement was not a serious matter. My point was that some of the reviewers are finding little things wrong that  could be fixed. My biggest point on the ornament card was the reviewer said the background was unfinished wood with a knot  hole in it. She surmised it was unfinished wood ,it was actually tongue and grooved pine boards which is what my house is sealed with.The knots add the ambience  to the wood.But that in itself is no big deal. I just disagree with the reviewer.
 
 
There are 2 full pages of Nutcracker cards on GCU. I wonder if all of those were checked for copy right enfringement?
 
Please accept my apologies for arguing and let's get on with the card making and selling. I am an old woman and I don't have time left in my  life to spend it arguing .
 
I don't claim to be a professional photographer so my images may not always be acceptable,but that is ok. I enjoy doing what I do,I love to sell if I can,  but I don't do this for a living, so if some are declined,that's ok.  
Happy Carding to everyone... Grin Grin
Bettie
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Judy_139270
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Re: A Question?
Reply #14 - Nov 19th, 2011, 4:06pm
 
Randy - your reference to shooting the gift horse really cracked me up!  Grin
 
I'm sure there's an idea for an illustration there!
 
Sorry to deviate from the serious business of this thread!
 
I don't do much photography but of the one I had returned for edits and of another one that was declined, the most frequent remark I've heard is 'Ridiculous!' - from potential customers!  
 
The way I see it is, if GCU want to get the reputation for 'ridiculous' decisions, it's no skin off my nose . . .
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