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resubmit trouble (Read 504 times)
stacy_136134
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resubmit trouble
Sep 23rd, 2011, 7:48am
 
Hi - I have 3 birthday cards with the same front art but different type.  I put one under the category 'birthday for her" and it was approved.  Both of the other two i was told to change categories and resubmit.  I decided to delete one and keep only the one that says "glammy birthday" on the front and put it only in the "kids, birthday, girls" category....but when i try to edit it I can't change the categories, I can't make a note to the reviewer about not being able to edit either.  What do i need to do????
thanks,
stacy
 
#816213 is the glammy card i was trying to change the category on and would like to keep in kids bday girls.
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Doreen_137017
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Posts: 5273
Re: resubmit trouble
Reply #1 - Sep 23rd, 2011, 8:51am
 
The note to reviewer box goes away as soon as the card is submitted for review and always has, so nothing is wrong on your end there.
 
I always get the best response when I reply to the email I received to edit the card.  Be sure your PID is there and explain what you have done and would like done to correct the problem.  They will take care of it for you Smiley
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stacy_136134
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Posts: 97
Re: resubmit trouble
Reply #2 - Sep 23rd, 2011, 2:24pm
 
thanks - it's been some time ago so i don't know if i still have the reviewer email, but will give it a go!
thanks!
s
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