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Can't Upload Cards (Read 1718 times)
Donna_156115
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Can't Upload Cards
Sep 14th, 2011, 10:58am
 
I've been trying to upload cards and it is frozen..I was able to upload two last night around 10:00, then I couldn't. I've tried several times this morning and can't.... Can someone check to see why I can't upload.. Thanks so much..,
 Donna Collins
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Doreen_137017
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Re: Can't Upload Cards
Reply #1 - Sep 14th, 2011, 11:22am
 
Donna,
 
This has to be a problem on your end.  I just uploaded fine.
 
Be sure your file size and type are correct.
 
Check and see if you have firewalls blocking your access.
 
Clear your Browser Cache
 
You may need to seek techie help on your end from a friend who knows enough to check your system out, but I know this is not the only site you can not upload to, so this is most likely on your end.
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Cherie_131661
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Re: Can't Upload Cards
Reply #2 - Sep 14th, 2011, 1:00pm
 
Donna,  
 
Aren't you having trouble uploading to Card Gnome as well?
 
If things are freezing up for you, consistently, you may have a virus or way too much running in the background of your computer. There are so many things that take up the virtual memory and really bog things down, especially when you are on the internet. Things like updaters, notoriously horrid for slowing down systems, especially Norton, I could go on and on ...  
 
But I think it's your computer, for certain too. There are ways to stop a lot of unecessary processes on your computer, you may want to have a tech help you for sure.
 
Best,
Cherie
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Donna_156115
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Re: Can't Upload Cards
Reply #3 - Sep 14th, 2011, 1:02pm
 
Doreen, whats a firewall..? I cleared my cache but still can't upload.
 What's a firewall?
 
Donna
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KC_141411
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Re: Can't Upload Cards
Reply #4 - Sep 14th, 2011, 1:18pm
 
Hello Donna,
 
Sending you an email now so we can try to locate the problem.  
 
Kind regards,
 
KC
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Rosanne_132497
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Re: Can't Upload Cards
Reply #5 - Sep 14th, 2011, 1:22pm
 
Quote from Donna_156115 on Sep 14th, 2011, 1:02pm:
Doreen, whats a firewall..? I cleared my cache but still can't upload.
What's a firewall?

Donna

 
A firewall is either software or hardware designed to either allow or deny network transmissions based on a set of rules. If you have a PC, then Windows has a firewall built in which can and should be active if you have no other firewall. If you have anti-virus software which is a not-negotiable if you use the Internet, then that may have a firewall incorporated in it e.g. Norton. Your router, the device you use to access the Internet should also have a functioning firewall if it has been set up correctly.
 
It is important that you understand how to keep your computer safe on the Internet. Unfortunately, the moment one lodges artwork on the Internet, one is required to suddenly be a bit geeky too!  Smiley
 
Cheers,
 
 
Rosanne
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Red Rose Digital Art Greeting Cards:
http://www.greetingcarduniverse.com/RedRoseDigitalArt
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Cherie_131661
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Re: Can't Upload Cards
Reply #6 - Sep 14th, 2011, 1:35pm
 
WTG KC!!
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Doreen_137017
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Re: Can't Upload Cards
Reply #7 - Sep 14th, 2011, 2:51pm
 
Thank you KC for helping Donna!  
 
 
Donna, have you tried to upload a card that you've successfully uploaded before?  If not, try that.  If you have been trying to upload the same image on two different sites with no success, but can upload a file you've successfully uploaded before, then the problem lies within your file.
 
Sometimes files get corrupted for no apparent reason.  
 
This will also determine for sure that it is truly a problem with your ability to upload in general rather than an issue with a particular file.  
 
The next thing to do is really think if anything has changed on your computer or software since the last time you had success uploading images.  Has your browser made automatic updates?  Has your computer/operating system been automatically updated?  These things can sometimes change settings that cause issues.
 
If all these things do not shed light on what is happening.  Then you need to have a good virus/spyware checker do a full run through your system.  After that, get a good technician to help you.
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Donna_156115
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Re: Can't Upload Cards
Reply #8 - Sep 14th, 2011, 3:33pm
 
I tried to upload the card that I successfully uploaded last night before I couldn't upload and it won't upload either..  undecided   I'll keep trying to figure it out...I have a virus protection, so I believe I'm safe there..
I have problems uploading on Gnome but I was always able to upload on GCU, etc....
Well Hopefully I'll figure it out..  Huh   Thanks KC for helping me.  Smiley
 
 
Donna
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Elizabeth_137795
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Re: Can't Upload Cards
Reply #9 - Sep 14th, 2011, 3:43pm
 
Now that someone has brought this up....I'm having problems upload cards also, ever since I installed the new Firefox for Mac...6.0.2.  I have to use Safari and it works just fine. Kinda weird.
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Donna_156115
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Re: Can't Upload Cards
Reply #10 - Sep 14th, 2011, 3:53pm
 
Yippi... Grin  Grin  Grin  It finnally worked.......Thanks everyone..I tell you it's just awful having to depend on this computer to do some of my work...sometimes I just wish it wasn't invented.....Thanks for helping everyone...when trouble happens, it's great to know there is help around and everytime you all help, I learn stuff...Thanks  Smiley  so very much... Smiley  I just hope it stays fixed....
 
Kisses and hugs to everyone....
 
 Donna Collins
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Christi_179654
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Re: Can't Upload Cards
Reply #11 - Sep 14th, 2011, 7:58pm
 
Quote from Elizabeth_137795 on Sep 14th, 2011, 3:43pm:
Now that someone has brought this up....I'm having problems upload cards also, ever since I installed the new Firefox for Mac...6.0.2.  I have to use Safari and it works just fine. Kinda weird.

 
 
I've had the reverse problem on another site - Firefox is supported, but Safari isn't!
 
-Christi
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