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Empty Sales Notice (Read 1004 times)

Kathy_131728

Gold Member
artist

Posts: 610

Empty Sales Notice
Mar 19^th, 2011, 7:57am

Hi GCU,

Just thought you should know I received an empty card sale notification this morning. Here is what it looked like:

Congratulations! The following order for your card(s) was placed on GreetingCardUniverse.com
br>The source of this order was a customer browsing the category: Occasions (95,281) » Thank you Cards (20,430) » Wedding Attendants / Bridal Party (6,071) » Share this Sale on Facebook:

lease note, card sales and fees earned are updated once per 24 hour period. Current sales may not show in Store and Earnings reports until the next day.

To review payments and earned fees see your Earnings & Payments Report or your Store Report. The next quarterly payment is scheduled for April 30th, 2011 for commissions earned f Click here to view the artist commissions table.

Thank you for being an important part of our artist community!

Connecting Artists & Card Buyers,
GreetingCardUniverse.com

My store report shows a sale, so I am assuming I made a sale, but the report is just messed up. Thanks.

Kathy Henis Greeting Cards ©:
http://www.greetingcarduniverse.com/KathyHenis

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Sandra_133229 Gold Member artist Posts: 787	Re: Empty Sales Notice Reply #1 - Mar 19^th, 2011, 9:13am Kathy, I had an identical sales notification. Image was missing - but it did show up on my summary report.
Back to top	Sandra Rose Designs: http://www.greetingcarduniverse.com/SandraRoseDesigns IP Logged

Kathy_131728 Gold Member artist Posts: 610	Re: Empty Sales Notice Reply #2 - Mar 19^th, 2011, 9:58am Hi Sandra, Maybe it was part of the same sale! I don't know. Interesting, I have since gotten another notice that looks fine, so maybe this was a one time thing.
Back to top	Kathy Henis Greeting Cards ©: http://www.greetingcarduniverse.com/KathyHenis IP Logged

Beverly_133630 Ex Member	Re: Empty Sales Notice Reply #3 - Mar 19^th, 2011, 11:03pm Hi Kathy and Sandra, I too received a notice without an image. Very strange! It does show up on the store and earnings report. Hopefully they will fix this soon. bev
Back to top	Toots Card Store: http://artist.greetingcarduniverse.com/tootscardstore IP Logged

Cherie_131661 Senior Member artist Posts: 466	Re: Empty Sales Notice Reply #4 - Mar 20^th, 2011, 12:35pm Got one too today, but it wasn't for weddings, different category, but it doesn't show up in my store report. When GCU peeps get back from the weekend, I'm sure they'll fix it!
Back to top	Cherie's Art Cards: http://www.greetingcarduniverse.com/Cheries_Art IP Logged

Shaun_131054 GCU Administrator artist Posts: 2482	Re: Empty Sales Notice Reply #5 - Mar 21^st, 2011, 11:17am We're looking into this bug. All of the orders should show up in your Earnings Report though. Shaun
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Shaun_131054

GCU Administrator
artist

Posts: 2482

Re: Empty Sales Notice
Reply #6 - Mar 21^st, 2011, 11:19am

Quote from Cherie_131661 on Mar 20^th, 2011, 12:35pm:

Got one too today, but it wasn't for weddings, different category, but it doesn't show up in my store report.

When GCU peeps get back from the weekend, I'm sure they'll fix it!

Hi Cherie, the notification that you received was for product 606525. As of this morning, this should be included in your Earnings Report. Let me know if you don't see it.

Shaun

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