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Problems making new cards (Read 1089 times)

Sue_132963

Gold Member
artist

Posts: 1224

Problems making new cards
Jan 25^th, 2011, 3:38pm

I see some nice changes happening.

However,

There are currently some frustrating problems arising. Not only do I keep getting the error message when trying to upload a new card (doing a series of over 40) but it seems that now when I try to backspace in the Artist Info slot I get shot immediately to the inner verse page. Can't get anything done... Very frustrating... cry

Please Help.

Card Art From The Heart:
http://artist.greetingcarduniverse.com/cardartfromtheheart

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Shaun_131054 GCU Administrator artist Posts: 2482	Re: Problems making new cards Reply #1 - Jan 25^th, 2011, 4:17pm Hi Sue, Can you tell us what error message you are receiving when you attempt to upload your images?
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Marion_133078 Senior Member artist Posts: 322	Re: Problems making new cards Reply #2 - Jan 25^th, 2011, 11:51pm It seems like a spell checker comes up with suggestions and this box remains. As you carry on the message "There was a problem with this requests" appears. You can keep clicking on OK and produce the card but it takes a longer time to create.
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Sue_132963

Gold Member
artist

Posts: 1224

Re: Problems making new cards
Reply #3 - Jan 26^th, 2011, 8:58am

Shaun, Marion has it right. (It's after we upload our 5 images and go to the first page of creating the card.) And THEN after you finally get one card done and click on the second image in the series... all hell breaks loose. Say my first card in series was for Aunt but my second is for Brother. Well, in my Artist Notes, I always print what is printed on the card front... So, I start backspacing through Aunt and whoops! It shoots me directly to the the next page (inner verse) and I never got to do the first page of Title, Keywords and Category.
Hope I've been clear enough?
Thanks for your help!
Sue

Card Art From The Heart:
http://artist.greetingcarduniverse.com/cardartfromtheheart

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Shaun_131054 GCU Administrator artist Posts: 2482	Re: Problems making new cards Reply #4 - Jan 26^th, 2011, 11:06am Thanks for the detailed description of the issue. We're running tests based on your feedback. Shaun
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Shaun_131054 GCU Administrator artist Posts: 2482	Re: Problems making new cards Reply #5 - Jan 26^th, 2011, 6:42pm We've removed the new spell checker and gone back to the old version. Please let me know if you continue to encounter any issues now that we've reverted back. Shaun
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Sue_132963 Gold Member artist Posts: 1224	Re: Problems making new cards Reply #6 - Jan 27^th, 2011, 10:53am Much better! Thanks Shaun.
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Shaun_131054 GCU Administrator artist Posts: 2482	Re: Problems making new cards Reply #7 - Jan 27^th, 2011, 11:57am Glad to hear that, so just to confirm, the problem you ran into where hitting backspace in the artist's notes field has been corrected as well?
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Sue_132963 Gold Member artist Posts: 1224	Re: Problems making new cards Reply #8 - Jan 27^th, 2011, 2:18pm Yes. Thanks again.
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