Hi all,
I use Google Chrome with an extension called WOT, which is a safe browsing tool. It works like Mcafee Site Advisor and shows links with a color-rating system based on their "trustworthiness".
My concern is that the links on the marketing emails I get from GCU (which I know are safe), are considered spam because they go through cts.vresp.com. I assume this is VerticalResponse. Here is what the email looks like, with lots of yellow warning icons:
http://i.imgur.com/u6PYf.png The green icon near the header image goes straight to GCU but the rest link through VerticalResponse, probably for analytics. Here is their reputation scorecard on WOT:
http://www.mywot.com/en/scorecard/cts.vresp.com Their reputation is mostly good except for sending spam, probably on behalf of other companies and not GCU. So I know this is not GCU's fault or really under their control, but it may be affecting our image. If a customer is using the same extension, they may shy away from clicking through our email if they see those yellow warnings.
Thanks for reading!