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Email (cts.vresp.com) rated as "spam" by WOT (Read 869 times)
Marilee_140894
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Email (cts.vresp.com) rated as "spam" by WOT
Jan 8th, 2011, 7:51am
 
Hi all,
 
I use Google Chrome with an extension called WOT, which is a safe browsing tool.  It works like Mcafee Site Advisor and shows links with a color-rating system based on their "trustworthiness".
 
My concern is that the links on the marketing emails I get from GCU (which I know are safe), are considered spam because they go through cts.vresp.com.  I assume this is VerticalResponse.  Here is what the email looks like, with lots of yellow warning icons:
http://i.imgur.com/u6PYf.png
 
The green icon near the header image goes straight to GCU but the rest link through VerticalResponse, probably for analytics.  Here is their reputation scorecard on WOT:
http://www.mywot.com/en/scorecard/cts.vresp.com
 
Their reputation is mostly good except for sending spam, probably on behalf of other companies and not GCU.  So I know this is not GCU's fault or really under their control, but it may be affecting our image.  If a customer is using the same extension, they may shy away from clicking through our email if they see those yellow warnings.
 
Thanks for reading!
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