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Mindy Please Customer Request (Read 795 times)

Tanya_135475 Gold Member artist Posts: 1008	Mindy Please Customer Request Jan 6^th, 2011, 2:28pm Hi there Happy New Year I had a customer request, and they would like their logo on the inside of a particular card, can they do this please? Hugs Moonie
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Mindy

GCU Administrator
Community Manager

Posts: 6567
Gender: female

Re: Mindy Please Customer Request
Reply #1 - Jan 6^th, 2011, 2:42pm

Quote from Tanya_135475 on Jan 6^th, 2011, 2:28pm:

Hi there

Happy New Year

I had a customer request, and they would like their logo on the inside of a particular card,
can they do this please?

Hugs Moonie

Shoppers can upload an image to the inside of their card by themselves during the personalization step. Only 1 image per card is allowed at this time.

Let me know if you have any other questions.

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Tanya_135475 Gold Member artist Posts: 1008	Re: Mindy Please Customer Request Reply #2 - Jan 6^th, 2011, 2:50pm Thanks for fast reply Will tell him now
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Tanya_135475 Gold Member artist Posts: 1008	Re: Mindy Please Customer Request Reply #3 - Jan 6^th, 2011, 3:02pm Ohh heck, seems he would like his company logo where you would place it but want's the text he supplies added as well (it's a piece of Korean art) so it is not in text format I take it that the oriental Characters would be all messed up if copy and pasted in?
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Joan_135833

Gold Member
artist

Posts: 591

Re: Mindy Please Customer Request
Reply #4 - Jan 6^th, 2011, 8:24pm

Moonie, if your customer can somehow combine the company logo and the text (perhaps by scanning/printing/copying/saving as an image: some combination of these) - or if you can do it with images he sends you and you send it back to him in a usable format - then it could be uploaded as one image and applied to one inside page of the card.

Hope something works out. Good luck!

MissPrinteditions:
http://www.greetingcarduniverse.com/missprinteditions

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KC_141411

GCU Administrator
artist

Posts: 610

Re: Mindy Please Customer Request
Reply #5 - Jan 7^th, 2011, 3:48pm

Quote from Tanya_135475 on Jan 6^th, 2011, 3:02pm:

Ohh heck, seems he would like his company logo where you would place it but want's the text
he supplies added as well (it's a piece of Korean art) so it is not in text format undecided

I take it
that the oriental Characters would be all messed up if copy and pasted in?

Joan is correct. I suggest this to customers who call in. Our printers currently do not support certain characters. Their best bet is to combine the two in a jpeg document and upload it to the card. Feel free to have them contact Customer Support M-F 8am to 6pm PST 877-347-6784. We are more than happy to assist them.

Kind regards,

KC

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