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Name Cards... (Read 7452 times)
Lj_135293
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Re: Name Cards...
Reply #15 - Oct 6th, 2010, 6:57am
 
I also agree on how annoying and totally non interesting it is to see page after page of the same design with only a name or age change etc.  I also understand and appreciate that there seems to be a niche for such an offering..  I think many people (like myself and it sounds like most of you) will simply stop looking through and move away from those endless pages as fast as possible..     It is not an artist issue imho since they are filling a niche for the consumer but I would think there must be a better way to display them to the public. Although I am not sure how easy or possible this is to do for the GCU programmers.   Perhaps the "New" cards area would receive more traffic and become a selling asset to all involved if this did not happen this way.  You click at it a few times and then stop ever looking again just because of that issue.  I wish it was not like that for I would prefer to view "New" cards in variety quickly and easy right though that particular link.  It should move and look replenished at all times imho to keep interest for the potential buyers.  Busy world with busy lives..      
 
Personally..   I do not think at all that the artist must be uncreative or lame in some way for filling a niche that the site does allow and seems to want. They are doing what they find works for their sales perhaps.  It would be interesting to see the stats on this topic from GCU.  Do they sell a lot of "Name"  "Age" etc cards that come form a set this way or are they only a small percentage?   Bet if they were to say they sold a lot of them..  More of us would be doing them.. lol..   if not though.. maybe the creative minds here in management here will give this dilemma some thought..    
 
That is one of the big pluses of "Z"  the viewer-consumer can type what ever they want on it which so far around 60% of my sales there have chosen to customize the design before they bought and I think it made for a good experience for them too.      
 
Just my 2 cents worth as a viewer long before I opened a store here and since I have.  
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Doreen_137017
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Re: Name Cards...
Reply #16 - Oct 6th, 2010, 7:50am
 
I certainly agree Pamela and Lj !
 
Never did I suggest this was a lack of creativity on the part of the artists.  GCU offers it and the artists are simply filling a niche...kudos to them!  I also really don't want this thread to go back to the subject of whining about the NEW SECTION.  Fixing that section WILL NOT change the fact that if you search on something you are looking for you will go through 35 PAGES of the same card.
 
Mindy has said many, many times that their system records indicate the New Section is not a place customers visit much and I don't have any indication (having received several Today's Best from Zazzle) that customers visit that section on Zazzle either.  
 
What this thread is about is asking for one of two things...
 
1)  Control these types of cards with names and birthdays 1 to 100 by somehow keeping them separated from the rest of the cards, controlling the search criteria and yet promoting them for what they are.  GCU has so many other sites, perhaps creating a 'sister-site' to GCU that carries all these personalized cards with an Icon on the front page and a link under each category that takes the customer to a sister-site...shared network so-to-speak...but limited search.
 
or
 
2)  Remove them and stop allowing them...leave the personalization up to the sites that have the tools in place for the customer to add their own personalization.
 
I know this has been discussed many times, but as I stated and many have agreed, customers are not finding what they are looking for, many of our cards are never being seen and my bet is many customers are leaving the site when they experience what I did.
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Robin_134252
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Re: Name Cards...
Reply #17 - Oct 6th, 2010, 8:08am
 
Doreen, I totally agree as well...  
Lj, about a year and a half ago, I uploaded a bunch of the same card with different names and spent a LOT of time working on it. I decided I wouldn't do that again!  For one thing, I didn't like the way it made my shop look; but, most importantly, the amount of time I spent on creating/uploading those cards was not equal to the sales I have gotten on them. In the past year and a half, I have only sold a handful of them. In my opinion, it was a waste of my time.
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Lj_135293
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Re: Name Cards...
Reply #18 - Oct 6th, 2010, 8:27am
 
I know you didn't think that Doreen.. Smiley    But in case some did think that..  
 
I also think that if a "New Cards" link is going to hold such a prominent place like the Home page seen by so many and look like something you can and should click onto as you find your way through the site's offerings...  it might get many more hits more often and become a valuable tool - link if it was able to hold the attention of the viewer vs: frustrating the average impatient viewer.. that's all.    
 
I totally agree with you really.  I too thought it would be cool to have a "sister site" just for name age etc..   That makes good sense for many reasons really..  Anyway..   Good to discuss this topic and I do hope the GCU team thinks so too..    Cool
 
p.s.  I was just thinking that that "New cards" link would make a fine "Names - Age" etc. type link instead if it holds no value otherwise.. Just a thought..
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Lj_135293
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Re: Name Cards...
Reply #19 - Oct 6th, 2010, 8:36am
 
Robin... >>>  Good to test the waters indeed~    
 
I use the same image for up to a certain amount of times for diff categories but stop there because I too do not like the way it looks in the store..   Thanks for the info on that!  Smiley
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Penny_134243
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Re: Name Cards...
Reply #20 - Oct 6th, 2010, 8:42am
 
Quote from Doreen_137017 on Oct 5th, 2010, 7:27pm:
Hi guys...sorry, totally frustrated and must vent.

I know that some of you like to make cards with names on them, but come on 35 pages of the same card with a different name on it...REALLY?

I did a search for sleigh because my blog theme is Flight and I thought I'd add some of our GCU artist's cards depicting different kinds of flight...with Christmas coming up, I thought Santa and his sleigh would be a good addition...

35 PAGES of the same card with different names on them and SLEIGH is only one word in the verse inside the card...there isn't even a sleigh on the front of the card!

I personally haven't the time or the patience to create these kinds of cards so I just make a version for my  Zazzle stores and people can add their own name to the card.  I do this FOR EXACTLY THIS REASON.  If I was a customer who typed in Sleigh, I would have left, not made a purchase and most likely never have returned.

We have a limit of 3 policy for a reason and I too use the same design to make about 12 cards for different relations sometimes, but 1120 cards of the same image?  How is that good for business at GCU?  Not to mention it putting over a 1000 cards between page 8 and the last 10 pages of cards that should be seen within that search.

GCU, PLEASE find a way to eliminate some of this nonsense.  I have never been to any other online store of any kind where I had to wade through that many pages of the same #$(*&(*#$ product to see the variety the store had to offer.  There has to by a way to limit the exposure from searches and perhaps put an Icon on the home page that says FIND YOUR NAME CARDS HERE or something.  

Sorry guys...it just got to me tonight.  I find that it gives GCU an unprofessional appearance and I don't see the value of 1120 cards that all look alike except for a name.  You know, its okay if GCU can't have it all...leave the personalizing up to sites like Zazzle and concentrate on giving the artist and customers tools to easily accomplish Custom Requests.

Okay...I feel better now...back to work.

 
 
Greetings!
 
It's interesting that in your search of the word, "sleigh," you were taken to a series of cards that really didn't have much to do with a sleigh, only that it is one word in the verse.  Perhaps words in the verse shouldn't be included in the search?  I would think that the programmers could keep that from happening.  If I were looking for a card with a sleigh, I'd do just what you did, Doreen, and expect to see cards with images of sleighs, and I don't think that you and I are that unusual in our expectations.  A good point that you've brought up.
 
Penny Smiley
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Pamela_135500
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Re: Name Cards...
Reply #21 - Oct 6th, 2010, 8:58am
 
Doreen as always you were direct and on the money  Smiley your post was clearly addressing the system which IS the problem and not the artists.
 
I just felt the frustration was shifting to the artists who invested hours and hours of work fulfilling this niche for GCU, implying they were somehow substandard in their effort and creativity.  
I felt that was unfair and really only adding confusion to the issue that you were addressing.
Pamela
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Linda_132742
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Re: Name Cards...
Reply #22 - Oct 6th, 2010, 9:21am
 
Hello William, I echo you!.   It is HI TIME for gcu to address this issue..or maybe not, I wonder how many customers shop here by looking at "recently uploaded"...I tend to think it is just us wanting to see our cards fly by...lol ..just the same, it seems like a waste of space to me...perhaps putting up a flash review of recent cards, or even better, a flash review of "all artists"  minus the boring showing of multiple cards with just one item changed) might be doable for the tech team at GCU.  My 3 cents worth
Linda
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Linda_132742
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Re: Name Cards...
Reply #23 - Oct 6th, 2010, 9:27am
 
hello Penny,
please do not take offence with my post...I too have multiple cards of the same image with a different "relationship" on the card.  The point I am trying to get across is, why not have some sort of censor on GCU that could notice/recognize multiples, and only post one of them????????
L+L,
L
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Audrey_132599
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Re: Name Cards...
Reply #24 - Oct 6th, 2010, 10:27am
 
It does seem unprofessional. Would be better to state that this card is available for the buyer to personalize with any name they chose.
Blessings~Audrey
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Cynthia_136824
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Re: Name Cards...
Reply #25 - Oct 6th, 2010, 12:14pm
 

OH YEA!!!!!
 
I SO AGREE!!!!!!!   A few seconds to add that name or make a change, even upon a request, verses ALL THOSE darn PAGES OF THE SAME THING!!!!!!!!!!!!
I will fall out of my chair with sheer joy the day GCU says NO MORE TO MULTIPLES OF THAT MANNER!!!!!
 
IMAGINE WHAT CUSTOMERS MUST THINK!!!!!
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Cynthia_136824
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Re: Name Cards...
Reply #26 - Oct 6th, 2010, 12:24pm
 
ALTHOUGH............... embarrassed
 
I am guilty of adding so many relationships to the same card......for each different age,....I figure the customer gets the idea and they can request what they want!
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Willaim_132003
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Re: Name Cards...
Reply #27 - Oct 6th, 2010, 1:10pm
 
Linda has a fabulous idea, simple put that the card can be personalized with any name, verse or statement the customer wants.  
 
I'm not against multiple cards (with a limit) I have some that are one design but various statements but stop at 10 for each design. It's great for a potential customer to see someones store with thousands of cards but not if the potential customer is looking at the same design over and over again in the store or trying look through a category (Maybe not liking the design with a hundred various names) and taking forever to get to a new design.. could push them out of GCU and to another site and we all lose as a whole then!?
 
Therer has to be some way to meet in the middle on this!?
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Delores_132508
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Re: Name Cards...
Reply #28 - Oct 6th, 2010, 1:53pm
 
While I understand the frustration of scanning through multiple cards of the same design, we should also stop to look at the sales results of "specific" cards such as 88th Birthday or Birthday for Uncle.   In looking at the store report of the past thirty days, 461 general birthday cards were sold while 471 age specific birthday cards were sold in the same time period.  I didn't bother to count the number of relationship specific birthday cards sold. I do design for age specific and for relationship specific cards as they are my biggest sellers.    As long as customers want to buy these specific cards from GCU then there seems to be a reason to design and sell them.   Speaking as a customer myself, if I am looking for a card for an uncle then I will buy one that is already designed that way rather than going through the custom request method.
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Doreen_137017
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Re: Name Cards...
Reply #29 - Oct 6th, 2010, 3:24pm
 
Excellent points Delores and actually I have no problem with relationship specific (have some of those myself) and age-specific...both have limits.  My problem is with the name cards because there really is no limit to these, there are thousands and thousands of names.  
 
I think that GCU has offered something that is desired by the public and a great thing...I just don't think this is the place to display them unless they can figure out a way to limit the visibility of all the name cards in searches.  
 
Just wanted to clarify...I am not speaking to relationship specific at all.  I'm really ONLY referencing the name cards.  I do think it is a similar, though not quite so irritating issue with the birthday age cards, but again the max is 100 NOT 1120!  
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« Last Edit: Oct 6th, 2010, 4:33pm by Doreen_137017 »  
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