Could someone tell me please is there anywhere I can find either a help page or list of rules for categories and keywords?
I have been trying hard to abide by all the requests that I receive from the review team and use these as an opportunity to learn and improve but am finding that there are a few inconsistancies.
Example: My recently approved card 661095 "Will you be my Bridesmaid" has been put in the Friends category with the comment that this card clearly addresses the Friend relationship and does not fit into the general category. The only reason I can see for this decision is that I have put a verse inside the card with the word friend in it. The term was meant to be used as a General description for a bridesmaid not a specific relationship.
I have been lead to believe that the verse is not as important as the front of the card since it can be edited or removed by the buyer. That being the case if I remove the verse this card now fits the general category.
To make matters worse I have been checking out the top cards in this category and of the most popular 35 five mention the word Friend in the verse and one has friendship on the front card. Fine so far until I noticed that all but 1 is in the general category and only 1 is included in the Friends category.
I could accept this assessment if it had Friend on the front of the card but as I particularly wanted this card in the General category as I assume people are more likely to have more than one bridesmaid possibly from difference parts of their life.
In an effort to try and generate sales I have taken on board the suggestion that I don't put up blank cards and have been working on verses to make them more attractive to buyers. If putting a verse in is going to effect the category choice so much I will simple stop making the effort as designing cards is hard enough without trying to come up with verses.
The way I see it, the outside of the card should be used 1st to establish category and the verse should be used 2nd for any sub-categories
Is it possible to get the list of rules or guidelines used to train the reviewers so that we could possibly review our own cards before submission and thus save time on re-submits for the review team.
Also I notice there are a few cards that have been created exactly the same but with different verses or category choices. Is it possible to maybe have a section for Artists to put their verses in so that buyers could pick and choose which verse they would like to use instead of having to search through the same cards from the same Artist to get the verse they want.
It is hard to follow the rules when they are not clear. KISS (keep it super simple)
I have been reading the Wiki page and Forum in a effort to get clarity but the only dedicated reference I can find on the subject is as follows:
http://wiki.greetingcarduniverse.com/index.php/Creating_and_Maintaining_your_Car
ds#Card_Maintenance • KEYWORDS - enter descriptive words and phrases, separated by commas, to describe this card. Aim for 10 terms. These are used by search engines to select your card. Do not enter the category, artist or store name, or card title. Words like Greeting Card are also not needed. Repeating keywords will not improve search results so donot repeat keywords.
• IMPORTANT - Use keywords that are descriptive to the image/art that are only otherwise seen. This will help shoppers find exactly the cards they are searching for. For example: colors, animal breeds, flower varieties, etc. Only use keywords that apply. Including a list of relationships or occasions that are not specific to this general card are misleading and will produce incorrect search results for shoppers.
CATEGORIES - You can select up to 2 categories appropriate for your card. In many cases, only 1 category is appropriate. Select them one at a time from the pop-up menu. You can delete the category choice at anytime by clicking the Red X. You cannot change categories once a card is approved. See CATEGORY TIPS for more information.