Quote from Betty_136243 on Apr 29th, 2010, 11:55am:Hello Mindy,
I had the following cat card #612382 returned for resubmission because of a category issue. I placed this card under the following: Holidays>Father's Day>animals/pets>cats The reviewer said that it had to go under: Holidays>Father's Day>For Father/Dad. My store focuses only on CATS, and my question is: How come I cannot put my CAT cards that happen to be Father's Day specific under my above stated category? If they go in the reviewer's category, it seems to me that people looking for cat specific Father's Day cards will not find mine there. I am VERY frustrated, because some reviewers allow me to categorize one way and others don't.
This is VERY confusing. Please, can you help me?
Sincerely, Betty @ kontinentalkitties
Hi Betty,
Just sent you an email with details. Pls take a peek and let me know if you have questions.
The issue is that cards "For Dad" within Father's Day are not considered General. They are relationship specific because we also have Father's Day cards for Uncle, Son, Brother, etc. The General ones are Father's Day cards that could be given to anyone who is a father.
To keep the Father's Day >> Animals / Pets >> Cats category manageable for shoppers we do not allow specific cards (relationship or age for example) in any category outside of their specific category (an exception is the Collections categories which are allowed as a 2nd category on just about any card). This is so shoppers looking for "Cat Father's Day" cards for example don't have to shop through a sea of different relationships, only the general (non-relationship specific) ones.
This also applies to Mother's Day.
Onsite search works great for these kind of "subject matter" shoppers and if your card is titled and keyworded effectively, which yours appear to be, the shopper will find exactly what they are looking for.
Sorry for any inconsistencies. We do our best but sometimes fail short of perfection
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