GCU Forum - Seller's Widget Not Working Again

Doreen_137017 Gold Member artist Posts: 5274	Seller's Widget Not Working Again Apr 26^th, 2010, 9:38am Hi Shaun, The Seller's Widget is not working again and does not come up on the Member's Widget page either. The artist's widget seems to be working fine.
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Linda_132742 Gold Member artist Posts: 1796	Re: Seller's Widget Not Working Again Reply #1 - Apr 26^th, 2010, 10:08am Same for me...On all my GCU sales yesterday. The Facebook button shows on the "You've Made a Sale" email, however, when clicked, it does take you to Facebook, but when you click the "share" button, no thumbnail image appears or is shown on Facebook. Linda on a Mac/Safari
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Doreen_139193 Ex Member	Re: Seller's Widget Not Working Again Reply #2 - Apr 26^th, 2010, 10:29am That's two issues then, because I am referring to the actual Seller's Widget found on the Member's Corner here: http://www.greetingcarduniverse.com/community/card_widget.asp Better get busy
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Shaun_131054 GCU Administrator artist Posts: 2482	Re: Seller's Widget Not Working Again Reply #3 - Apr 26^th, 2010, 12:00pm Quote from Doreen_137017 on Apr 26^th, 2010, 9:38am: Hi Shaun, The Seller's Widget is not working again and does not come up on the Member's Widget page either. The artist's widget seems to be working fine. Hi Doreen, we're looking into this, thanks for letting us know. Shaun
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Shaun_131054

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Posts: 2482

Re: Seller's Widget Not Working Again
Reply #4 - Apr 26^th, 2010, 12:01pm

Quote from Linda_132742 on Apr 26^th, 2010, 10:08am:

Same for me...On all my GCU sales yesterday. The Facebook button shows on the "You've Made a Sale" email, however, when clicked, it does take you to Facebook, but when you click the "share" button, no thumbnail image appears or is shown on Facebook.
Linda on a Mac/Safari

We've seen this happen as well, usually if you try again later in the day it works. We think it's a Facebook issue but we're looking into it.

Shaun

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Doreen_137017

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Posts: 5274

Re: Seller's Widget Not Working Again
Reply #5 - May 6^th, 2010, 9:46am

Quote from Shaun_131054 on Apr 26^th, 2010, 12:00pm:

Quote from Doreen_137017 on Apr 26^th, 2010, 9:38am:

Hi Shaun,

The Seller's Widget is not working again and does not come up on the Member's Widget page either. The artist's widget seems to be working fine.

Hi Doreen, we're looking into this, thanks for letting us know.

Shaun

Good Morning Shaun,

Just a reminder, to bring this back up to the front after more than a week of them not working. Do we know when these widgets will be working again?

Doreen

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Shaun_131054

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Re: Seller's Widget Not Working Again
Reply #6 - May 6^th, 2010, 12:04pm

Quote from Doreen_137017 on May 6^th, 2010, 9:46am:

Quote from Shaun_131054 on Apr 26^th, 2010, 12:00pm:

Quote from Doreen_137017 on Apr 26^th, 2010, 9:38am:

Hi Shaun,

The Seller's Widget is not working again and does not come up on the Member's Widget page either. The artist's widget seems to be working fine.

Hi Doreen, we're looking into this, thanks for letting us know.

Shaun

Good Morning Shaun,

Just a reminder, to bring this back up to the front after more than a week of them not working. Do we know when these widgets will be working again?

Doreen

Do you think you can send me a screenshot of what you're seeing when you go to the widgets page in the Member's Corner? shaun@bigdates.com. I was told that these issues were corrected but if you're still having trouble, a screenshot would be helpful.

Shaun

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Doreen_137017

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Posts: 5274

Re: Seller's Widget Not Working Again
Reply #7 - May 6^th, 2010, 12:28pm

Never fails!

Hi Shaun, I went to the page after I read your response here and saw the same thing which is no widget, but decided to click on save changes and walla, so I guess it is fixed only I expected to see a widget there without clicking on save.

No worries mate! Thanks for responding though or I would have thought it to be malfunctioning forever Grin

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