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Issue still not resolved (Read 1361 times)

Lisa_135184 Junior Member artist Posts: 94	Issue still not resolved Mar 29^th, 2010, 10:39am As mentioned before none of my new cards approved are tagged with the "New" Flashy in my store, they were approved today. The global setting is set correctly.
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Doreen_137017 Gold Member artist Posts: 5274	Re: Issue still not resolved Reply #1 - Mar 29^th, 2010, 10:58am I think this is a global issue or at least effecting more stores than just Lisa's. Please look into this!
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Willaim_132003 Senior Member artist Posts: 433	Re: Issue still not resolved Reply #2 - Mar 29^th, 2010, 11:44am Mine is the same way...
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Shaun_131054 GCU Administrator artist Posts: 2482	Re: Issue still not resolved Reply #3 - Mar 29^th, 2010, 12:48pm We're looking into it, we've alerted the programmers. Might be an issue with what we consider "new", as I believe it's based on your card id number and not the date your card was approved. We'll follow up after discussing with the programmers.
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Lisa_135184 Junior Member artist Posts: 94	Re: Issue still not resolved Reply #4 - Mar 29^th, 2010, 1:10pm Well Im glad to hear its not just me.
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Shaun_131054

GCU Administrator
artist

Posts: 2482

Re: Issue still not resolved
Reply #5 - Apr 2^nd, 2010, 6:18pm

The "new" image was setup to only be displayed for the first 7 days after your card was created. By created, I mean the point when you designed and submitted the card for approval. Since approvals are now taking roughly 7 days, the "new" image would expire right around the time your cards were approved.

We've extended the "new" period from 7 days to 14 days, so it should show up on most of your cards for 7 days after they have been approved.

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Doreen_137017 Gold Member artist Posts: 5274	Re: Issue still not resolved Reply #6 - Apr 2^nd, 2010, 6:34pm Ah...it all makes sense now Cool thanks Shaun and Programming Team!
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Lisa_135184 Junior Member artist Posts: 94	Re: Issue still not resolved Reply #7 - Apr 2^nd, 2010, 6:46pm great! thanks for the update and extension!
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