GCU Forum - Facebook

Sue_132963

Gold Member
artist

Posts: 1224

Facebook
Mar 28^th, 2010, 9:29pm

Hi guys,
On Facebook, Nasser has a place for general questions to be posted. I posted a question there on Feb. 16th just to get things going. That's over five weeks ago, and my question has yet to be answered. Now don't get me wrong, I don't give a hoot that I don't have an answer yet; I just bring this to your attention so that you can look at the situation and see how you can do a better job of answering folks' questions there. Are you somehow not aware of the questions posted? I think if the spot is there, GCU needs to pay attention to it/their potential customers. In my opinion, it would be far better to not have this page than to have it and ignore the patrons. No impression would be better than a bad impression... N'est pas?
Now in all of these five + weeks, I was the only person to post a question, until tonight. Someone else has now posted a question, and I hope that by bringing this situation to light, she will get a prompt answer.
Gosh I hope this doesn't sound like I'm whinning... cause I really am not... I just thought it would be good business for all of us if GCU looks at this issue.

Thanks.

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Patricia_132015

Senior Member
artist

Posts: 407

Re: Facebook
Reply #1 - Apr 2^nd, 2010, 2:15am

I don't Facebook anything, I've been reading about the unsafe stuff on Facebook and all that. I'm sure there are tons of artists that use Facebook, I'm just not one of them. Soooo, what type of questions are you thinking others might ask? Maybe if you think up some questions and make answer to them and post them, that might work. Hope it goes over well soon for you with Facebook Questions Wink

.

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Norval_132688 Gold Member artist Posts: 908	Re: Facebook Reply #2 - Apr 2^nd, 2010, 12:21pm Sue, how do you post a question on GCU's page on Facebook? I find that site so confusing. Marie and all her friends love it and are a wiz at using it, but it makes no sense to me.
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Mindy

GCU Administrator
Community Manager

Posts: 6567
Gender: female

Re: Facebook
Reply #3 - Apr 2^nd, 2010, 4:46pm

Quote from Sue_132963 on Mar 28^th, 2010, 9:29pm:

Hi guys,
On Facebook, Nasser has a place for general questions to be posted. I posted a question there on Feb. 16th just to get things going. That's over five weeks ago, and my question has yet to be answered. Now don't get me wrong, I don't give a hoot that I don't have an answer yet; I just bring this to your attention so that you can look at the situation and see how you can do a better job of answering folks' questions there. Are you somehow not aware of the questions posted? I think if the spot is there, GCU needs to pay attention to it/their potential customers. In my opinion, it would be far better to not have this page than to have it and ignore the patrons. No impression would be better than a bad impression... N'est pas?
Now in all of these five + weeks, I was the only person to post a question, until tonight. Someone else has now posted a question, and I hope that by bringing this situation to light, she will get a prompt answer.
Gosh I hope this doesn't sound like I'm whinning... cause I really am not... I just thought it would be good business for all of us if GCU looks at this issue.

Thanks.

Hi Sue,
I've forwarded this on to our Facebook app team. Thanks!

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