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Has anyone else experienced this? (Read 1004 times)
Robin_134252
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Has anyone else experienced this?
Mar 11th, 2010, 10:25am
 
For the last week or so, when I type anything in the "Search My Store" box, instead of finding what I've searched for, it takes me to the All Cards page. I've used that feature in the past, so I know it used to work properly. Anyone else having this problem?
 
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Marion_133078
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Re: Has anyone else experienced this?
Reply #1 - Mar 11th, 2010, 12:47pm
 
Robin I've just tried this and it works fine on my store.
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Robin_134252
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Re: Has anyone else experienced this?
Reply #2 - Mar 11th, 2010, 12:57pm
 
Thanks so much for checking, Marion. I decided to log out and search my store like a shopper and still get the same result... goes to the All Cards page. I also checked out 3-4 other artists stores and their "Search My Store" works fine. So apparently, it's a glich within my store.
 
Shaun or anyone else, can you check this out for me?
 
Thanks, Robin
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Miles_139130
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Re: Has anyone else experienced this?
Reply #3 - Mar 11th, 2010, 3:16pm
 
Robin,
 
I just went to your store and searched for "Earth Day" and the only cards that came up were your 4 Earth Day cards.
 
Maybe try holding down the CTRL key and pressing F5 (if you are on a PC) to clear out any stored data from your web browser.
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Robin_134252
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Re: Has anyone else experienced this?
Reply #4 - Mar 11th, 2010, 4:45pm
 
Thanks, Miles. I'm at home now on a different computer, but still having the same problem. I tried what you suggested, but it didn't help. I tried it both logged in and logged out.  
 
HOWEVER, I just borrowed my husband's laptop and used the "Search My Store" and it worked properly on his computer. I don't quite understand it, but I guess as long as customers can use the search, I'll just not worry about why it won't work for me.  undecided
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