GCU Forum - Concern About Order

Kathleen_137290

Senior Member
artist

Posts: 498

Concern About Order
Mar 4^th, 2010, 4:16pm

Hello Mindy,

I just sent an email through contact us (account support) but not sure if that was the appropriate place to get information on concerns about orders.

Today I received a sales email for product ID 323907. On Feb 22nd their was an order for the same card order Id:399512. Both orders were from Wisconsin and from the Birthday Reminders site. Since the time of the first order I updated this card front with a different design, same flowers different layout. These are anniversary party invitations and if ordered from the same person, there may be a problem. It may not be a issue, but wanted to let you know before printing just in case.

I would be glad to list a card with old image, if necessary.

Thanks,
Kathleen

Back to top

Anura Design Studio:
http://artist.greetingcarduniverse.com/AnuraDesignStudio

IP Logged

Mindy

GCU Administrator
Community Manager

Posts: 6567
Gender: female

Re: Concern About Order
Reply #1 - Mar 4^th, 2010, 4:27pm

Quote from Kathleen_137290 on Mar 4^th, 2010, 4:16pm:

Hello Mindy,

I just sent an email through contact us (account support) but not sure if that was the appropriate place to get information on concerns about orders.

Today I received a sales email for product ID 323907. On Feb 22nd their was an order for the same card order Id:399512. Both orders were from Wisconsin and from the Birthday Reminders site. Since the time of the first order I updated this card front with a different design, same flowers different layout. These are anniversary party invitations and if ordered from the same person, there may be a problem. It may not be a issue, but wanted to let you know before printing just in case.

I would be glad to list a card with old image, if necessary.

Thanks,
Kathleen

Customer Support has received your email and will reply shortly. Thanks for your concern

Back to top

IP Logged

Kathleen_137290 Senior Member artist Posts: 498	Re: Concern About Order Reply #2 - Mar 4^th, 2010, 4:55pm Thanks for letting me know. Kathleen
Back to top	Anura Design Studio: http://artist.greetingcarduniverse.com/AnuraDesignStudio IP Logged