GCU Forum - emails from GCU

Welcome, Guest Login
You must login or register to post.

Forum Home

Advanced Search

GCU Forum › Greeting Card Universe › GCU Support

‹ Previous topic | Next topic ›

Pages: 1

Send Topic

emails from GCU (Read 1198 times)

Yassine_132473

Full Member
artist

Posts: 119

emails from GCU
Feb 16^th, 2010, 4:50am

Hello !

I receive many notifications by email from GCU ("You've made a sale on Greeting Card Universe"), but they are all the same cards from the same customer but with differents ID cards. It's not different sales, it's just a problem you know.

Is there any solution to stop this please ?

Now I got more than 30 emails and they are all the same.

Many thanks

Ya-graphic

Greeting cards made by ya-graphic:
http://www.greetingcarduniverse.com/yagraphic

IP Logged

Tanya_135475

Gold Member
artist

Posts: 1008

Re: emails from GCU
Reply #1 - Feb 16^th, 2010, 6:05am

Hello

I am getting double emails have been for quite a while now, but with that many.. wow, do you think the customer might have baught a load but customised each one? that could count for the load of mails and I think as each one would say something different it would sale differently... I don't know though just a thaught.

Hugs Moonie

Moonlake Designs:
http://artist.greetingcarduniverse.com/MoonlakeDesigns

IP Logged

Yassine_132473 Full Member artist Posts: 119	Re: emails from GCU Reply #2 - Feb 16^th, 2010, 10:06am Hello Tanya, Right. The customer might have bought cards one by one with different text inside. May be I'm wrong... Thank you Tanya ! Ya-graphic
Back to top	Greeting cards made by ya-graphic: http://www.greetingcarduniverse.com/yagraphic IP Logged

candace_131548 Full Member artist Posts: 220	Re: emails from GCU Reply #3 - Feb 16^th, 2010, 11:01am Maybe you could check your store report. It should tell you if it is 1 or 30 sold.
Back to top	Graphic Doodles: http://www.greetingcarduniverse.com/graphicdoodles IP Logged

Yassine_132473 Full Member artist Posts: 119	Re: emails from GCU Reply #4 - Feb 16^th, 2010, 11:44am Hello candace I went to Earning report and yes, I've sold 38 same cards. The customer have bought cards one by one. It's the first time it happened to me, now I know. Thank you Tanya and candace !
Back to top	Greeting cards made by ya-graphic: http://www.greetingcarduniverse.com/yagraphic IP Logged

Norma_133903 Senior Member artist Posts: 485	Re: emails from GCU Reply #5 - Feb 16^th, 2010, 12:02pm Wow, that is nice! Which card was it?
Back to top	Supercards: http://www.greetingcarduniverse.com/Supercards IP Logged

Shaun_131054 GCU Administrator artist Posts: 2482	Re: emails from GCU Reply #6 - Feb 16^th, 2010, 2:31pm Hi Yassine, It looks like the customer placed over 30 orders for this card. All of the cards are being mailed to different recipients. Shaun
Back to top	IP Logged

Yassine_132473 Full Member artist Posts: 119	Re: emails from GCU Reply #7 - Feb 17^th, 2010, 6:11am Hello Shaun, Thank you.
Back to top	Greeting cards made by ya-graphic: http://www.greetingcarduniverse.com/yagraphic IP Logged