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Newbie - Help needed re changing card image please (Read 513 times)
Sally_139640
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Newbie - Help needed re changing card image please
Jan 10th, 2010, 11:28pm
 
Hello everyone. I am a newbie and in the process of getting my first card listed. I have had it returned for editing and need to replace the cover design with an updated one, but for some reason cannot change the image. When I click the Delete button to remove the old cover image nothing happens I have tried using both IE and Firefox and refreshing - but cannot remove the old image. Should the delete happen fairly quickly or is it something that takes a long time?
Any help would be greatly appreciated.
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Sally F Creative Greeting Cards:
http://artist.greetingcarduniverse.com/SallyF
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Tom_133317
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Re: Newbie - Help needed re changing card image pl
Reply #1 - Jan 11th, 2010, 12:52am
 
First, upload your new image.
Then, go to your product page and select CHANGE IMAGE in the EDIT box.  
Then, on the next page select CHANGE IMAGE again and select the new image you just uploaded.
Then hit SAVE CHANGES (lower right).
 
Now, you should be back on the product page ... go to the new card and click RESUBMIT.
 
Be aware that the OLD image may still show in this thumbnail view - it's a bug, but if you've done the above steps you should be OK.
 
Welcome!
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Sally_139640
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Re: Newbie - Help needed re changing card image pl
Reply #2 - Jan 11th, 2010, 2:31am
 
 Thank you ever so much ... I feel so silly! Your instruction worked perfectly - I even got my updated image to show in the thumbnail when I refreshed the page.  
So now my first card has now been resubmitted - and hopefully I will have it and others up and listed  with a little less drama now that I have more of an idea of what I am doing.  
Many thanks again!
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Sally F Creative Greeting Cards:
http://artist.greetingcarduniverse.com/SallyF
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