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Testimonials (Read 770 times)
Mary_136862
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Testimonials
May 15th, 2009, 10:28pm
 
I'm starting to feel really dumb here...I went to an artists page and wanted to leave a comment/testimonial and there was no place to do it.  
 
I went to check out my own site and there were 3 comments there and they are no longer there and there is no place to leave one. I know I originally saw that you could
do this ....but did things change? Thanks....Mary
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Tom_133317
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Re: Testimonials
Reply #1 - May 16th, 2009, 1:41am
 
The artist needs to enable that content module in their store design for it to show up.  Some artists have opted to not permit testimonial submissions.
 
Yours likely is not enabled.
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Mary_136862
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Re: Testimonials
Reply #2 - May 16th, 2009, 8:23am
 
Quote from Tom_133317 on May 16th, 2009, 1:41am:
The artist needs to enable that content module in their store design for it to show up.  Some artists have opted to not permit testimonial submissions.

Yours likely is not enabled.

 
Hi Tom, I checked and it was enabled. The comments showed up previously. I clicked on *save* just to see what would happen and it fixed the problem.  Wink
 
If I want to leave a testimonial on an artist's  page and there is no place to do this, then you can't comment or no way to do it?
Your help is appreciated....THANKS!  Smiley Mary
 
Oh...another question, when someone comments and just leaves their first name how can you go to their site to check it out? I did a search on one first name and did find it...but on a second one..Peggy...I came up with a variety of "Peggy" cards not all by the same person. Just wondering if I'm missing the way to do the search.
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Kathy_135811
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Re: Testimonials
Reply #3 - May 16th, 2009, 8:27am
 
If someone comments on your specific card, then you can see which person did it by going to your Store Report and then look at Card Reviews. It should show the person who did it if they are a GCU artist. You can also go to the store and Contact The Artist and send an email.  
Kathy
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Tom_133317
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Re: Testimonials
Reply #4 - May 16th, 2009, 8:48am
 
It's hard to know for sure who left a testimonial - it is really intended for shoppers and we aren't allowed to have shopper info.
 
One other way to contact an artist, if they don't enable testimonials, is to send a message through the FORUM message system if they are a Forum poster.  You might have to search the forums to find one of their postings and then click on their "Posted by" link (like my TOM_133317) to get to the page where you can send them a message.
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