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GCU Company Update - March 2008 (Read 9566 times)
Edition_132952
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Re: GCU Company Update - March 2008
Reply #15 - Mar 24th, 2008, 12:47am
 
Thank you for your statement Nasser,
I think it is motivating and very helpful for all members. I have used GCU mainly for promotion of my original artsor art prints and that´s the perspective I would like to add to this thread.
 
I see a potential to GCU to sell more to corporations or small businesses using GCU cards for direct mailing actions. From my experience I can say that CGU cards get about 85 % attention and make recipients take action. (In my case visit a certain website to have a look at my artwork.) I wish I could add my signature to the text by uploading it as JPEG by the way.
 
Most companies no matter what size send christmas cards for example. There is a big potential to expand the sales volume there. Speaking from a gallery point of view : why not send out exhibition invitations via GCU and let the artist supply the art work image ? ..and so on....
 
Maybe part of the solution is not only thinking the "traditional card buyer" but expanding it to other areas and divert a share of the direct mail business to GCU ?
 
all the best
Martin
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Corrie_131338
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Re: GCU Company Update - March 2008
Reply #16 - Mar 24th, 2008, 1:19am
 
Hi Martin!
 
I totally agree that GCU could do more in the commercial Christmas card sales department. We didn't do too badly, but not as well as we hoped. We think part of the problem has to do with the way the Christmas cards are currently categorized. Christmas - Modern doesn't really mean much, does it? What we'd rather see are the cards organized in categories by, for example, design type. Such as:  
 
Ornaments
Gifts
Christmas Tree
Angels
Snowflake
Snowmen/Women
Patriotic
Santa Claus
etc.
 
That would make shopping for cards a lot easier. The current system relies a lot on how savvy the artist is by keyword choice, but also how savvy the shopper is by their search terms. Maybe the new shoppers' tool will help, too.
 
Corrie
http://www.corrieweb.nl
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Ernestine_131365
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Re: GCU Company Update - March 2008
Reply #17 - Mar 24th, 2008, 7:34pm
 
    Again, Corrie's suggestions are great.  I think those categories for Christmas are much more attuned to the way people (and businesses) shop.  If one looks at card catalogs from various card companies, the categories offered are very specific to the ART on the cover, and since the interior message at GCU can be customized to a customer (particularly business customer,) "seeing" what they may want quickly is paramount.  
     I believe the Christmas card category could use some more sub-categories as well.  The less time a shopper needs to spend finding JUST what they want, the better.  Christmas is such a good time to get some "bulk" sales to businesses.   And NOW is the time to be thinking about that.  Brick and mortar shops are buying Christmas items now (if they haven't already.)  We need to be on top of the game. . . better yet, ahead of it!
 
-Ernestine
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Norval_132688
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Re: GCU Company Update - March 2008
Reply #18 - Mar 24th, 2008, 8:06pm
 
Ernestine and Corrie are both right.  Ernestine I was one of the charter artist when
Nebs started their 'Mainstreet Line'   All asignments were given the last of Dec.---
or first of January----all finishes had to be in by the first of March to make the catalog. [nolate work].  This was one of the latest assignments, Hallmark,
Paramount, etc worked eighteen months to two years ahead!  GCU with Pod really has an advantage if they will take it.  Our artist can catch the latest look and better
judge the market.  But we all have to first let someone [businesses] know we're
here.
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Teri Francis_131425
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Re: GCU Company Update - March 2008
Reply #19 - Mar 25th, 2008, 1:11am
 
Hi Nassar ... thank you for posting this update as well as the objectives that GCU is working on.  
 
I want to commend you, along with Mindy, Shaun, Bryce, Matt and everyone in GCU admin ... you have created something that is unique for retail card buyers and a wonderful outlet for creative and talented artists.  GCU has accomplished amazing growth and success in the past year that I have been here, and I sincerely believe that the hard work and dedication of the staff, along with optimism and efforts of the artists here should be recognized and applauded.  But it's the brilliant business model that also deserves a high-five ... without that, we (as artists) wouldn't have this venue for selling our work, nor would we (as shoppers) have the opportunity to find and discover the amazing pool of greeting card artistry that exists at GreetingCardUniverse.com.  My compliments and congratulations to all who have helped create and nurture GCU in it's first year.  
 
As for public awareness, that will come ... I've seen remarkable strides in the past year, thanks in great part to the effective SEO by GCU and the grassroots marketing of the artists and sellers communities.  If you provide unique products and outstanding customer service --which GCU does, shoppers will find you.  Where specialty and subject-specific greeting cards are concerned, GCU products (direct or through the reminder affiliates) rank #1 on most search engines that I've tried.  Keywording refinements are the golden ticket to driving more traffic to the door.  I think Corrie does this extremely well, and I'd like to thank her for the knowledge and helpfulness that she has shared with all of us.  I also think that when the GCU web address is implemented on the back of the cards that, too, will help recipients find their way here.  
 
I'll be glad to contribute to the free printable cards as well, but I'm not sure how well that will translate into sales.  The feedback from my friends who have purchased from GCU has been most positive on the Free Shipping promotions before major card sending holidays.  The deadline seems to spur them to make their selections and purchases before the promo expires.  
 
Again, Corrie, Martin, Ernestine, Norval, et al., are certainly on target about marketing to businesses and refining the categories that would be of interest to them.  Another avenue that I think could draw more traffic is promoting the Sellers/Artist's widget to special interest, non-profit, charitable, school, and fundraiser organizations.  It's been discussed in several different forums, and I hope that's something that can be developed more in the next year.  It's already an excellent way of fundraising for organizations who wish to put a Seller's Widget on their sites, but I think there is a wider potential for both the organizations and the GCU store artists to cross market.  My main objective in joining GCU was to see if there would be a way, as GCU develops, to connect the dots between my card sales and some of the organizations that I support.  When the new internal arrangement within our stores is available, it may be possible for us to do this if we care to on an individual basis.  But one factor that I have discussed with some of the non-profits I work with would be for them to create their own GCU store, which would allow them the benefit of both the Artists and the Sellers commissions.  If that is a viable option that would be sanctioned by GCU, it holds a promising potential for additional cross traffic and greater brand recognition for GCU.  In some cases these organizations would have their own content to add to their GCU store, but for others product inventory would be a problem.  I would be very happy to donate cards to these "good cause" stores, and I have received very favorable responses from other professional photographers and artists who would be willing to donate some of their work as well, provided that their copyrights are protected.  From discussions with other GCU artists, it seems there's a wide field to exlpore in this area.
 
As for humorous cards ... I can't help much there ... I'm not that clever.  But thankfully there are many here who are.  I tend to be very blunt and call things as I see them, but always recognizing and respecting that there will be many other perspectives.  I try to solicit the thoughts and insights of others as a way of viewing things from a wider angle ... but in doing so, if I have offended anyone or contributed in any negative fashion to the forum, I do sincerely apologize.  Until recently, I did not post very often--only when I had a question, information to share, or saw an opportunity to welcome and encourage someone new at GCU.  It was never my intention to criticize GCU -- it was simply to invite thoughts and dialog among the artists here on issues of concern to all of us.  Again, my regrets if it was interpreted in any other way.
 
I truly believe that GCU, in affiliation with BigDates and the other reminder services, is singularly poised to change how consumers buy greeting cards in the future.  Like all good things, it will take some time, a bit of trial and error, and a lot of dedication -- which GCU has in good measure from both the administration side as well as from the artists community.  I look forward to the new shopper's and store management tools ... and I wish great success to all!
 
Teri
 
    
 
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Picture_131439
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Re: GCU Company Update - March 2008
Reply #20 - Mar 26th, 2008, 10:19am
 
5,000 cards in a month?  I need to get to work, lol.
 
As an affiliate marketer as well as an artist, I would love to see more ways to market cards, VS the current widgets.  I have sections within my site for each of the holidays and would like to include cards in each section-which I cannot currently do without creating quite a few accounts and a widget on each one.  
 
More refined catagories (as Corrie suggested for Christmas) would be great.  It can be a bit daunting to decide where a card really fits in sometimes, as well as what some catagories actually mean (there's one in business that I can't think of off hand that I never quite got).
 
I'd also love to really organize my storefront, but that's been said and is already on "the list" per a post from Mindy.  
 
As a whole, I am happy with GCU.  It is only one little piece of my entire business, but I feel I do relatively well given that we make only .50 a card (I'm not saying this isn't enough, but it's a good deal less than I would make on a print for instance) and considering my main medium is photography.  The actual process of card creation is very user friendly-I especially like that key words carry over, which is helpful when working on a series.
 
I think the variety of cards at GCU lends itself to providing "exactly the right card" for a shopper, vs the more generic offerings from the larger stores.  For instance, one of my older cards just sold for the first time (and probably won't sell again for a bit)-it's a retirement card for a biker.  Allowing that kind of "niching" within a niche is exactly what I like here.  
 
One brief note on E-cards.  I only offer them on certain cards-Breast Cancer Awareness & Support Our Troops.  I would definately be open to offering them on free printables as well.
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Re: GCU Company Update - March 2008
Reply #21 - Mar 27th, 2008, 8:40am
 
Nasser, Mindy, Shaun all you excellent peeps at GCU
 
Why don't you advertise GCU on TV? like eharmony does.  If national ads are too expensive, start locally?  GET ON TV!
Make bumper stickers, matchbook covers, flyers in libraries, gyms, restaurants, etc, etc, etc?
 
Just an idea...I LOVE GCU, it's the best on the net in my opinion
 
- EL, Monkey Artz   Cool
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Linda_132742
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Re: GCU Company Update - March 2008
Reply #22 - Mar 27th, 2008, 8:48am
 
EL...
Great suggestion!
I agree, more advertising is a fantastic idea.  If GCU wants a design for any of the above mentioned ideas I would be happy to donate a few.
I'd be more than happy to proudly wear a GCU t-Shirt as well!
I'd be even happier to star in a GCU commercial...lol
Incidently, just curious, does GCU attend any greeting card conventions?  Do they need a rep at any conventions?  I'd be happy to represent, I am footloose and fancy free, well, maybe not free...lol
Do any artists from the site attend conventions?
Linda
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Re: GCU Company Update - March 2008
Reply #23 - Mar 27th, 2008, 4:58pm
 
Quote from Corrie_131338 on Mar 24th, 2008, 1:19am:
Hi Martin!

I totally agree that GCU could do more in the commercial Christmas card sales department. We didn't do too badly, but not as well as we hoped. We think part of the problem has to do with the way the Christmas cards are currently categorized. Christmas - Modern doesn't really mean much, does it? What we'd rather see are the cards organized in categories by, for example, design type. Such as:

Ornaments
Gifts
Christmas Tree
Angels
Snowflake
Snowmen/Women
Patriotic
Santa Claus
etc.

That would make shopping for cards a lot easier. The current system relies a lot on how savvy the artist is by keyword choice, but also how savvy the shopper is by their search terms. Maybe the new shoppers' tool will help, too.

Corrie
http://www.corrieweb.nl

 
100% agree on the more logical categories!  And yes, the shopping tool will help a ton. Smiley
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Linda_132742
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Re: GCU Company Update - March 2008
Reply #24 - Mar 27th, 2008, 6:35pm
 
Here here
L Cheesy Cool
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Nasser_16
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Re: GCU Company Update - March 2008
Reply #25 - Mar 30th, 2008, 12:21am
 
Wow.   What an amazing response.  Thank you all for the support, praise and ideas on making GCU the ultimate destination site for paper greeting cards.    We're humbled by your kind words and generosity.  
 
We should no longer consider ourselves a small company, but a powerful community of hundreds of field experts.  Once our shopping experience is fine tuned, our next challenge will be getting the word out through conferences, articles, blogs, newspapers, radio, and other media outlets.   We need to to let the world know about GCU, the place where you can find any card you want.  
 
To take GCU to the next level we'd love to see if we can get artists more involved - identifying projects to not only contribute ideas but also take the lead on certain tasks that requires input and feedback from the artist community.
 
Following up on some of your comments and suggestions....
 
Nicole, you mention widgets.  Do you have any specific widget or promo in mind?   Can you point us to some that stands out?
 
Linda, good idea on making the printing/shipping info more prominent as it is very important and possible one of the online obstacles.  Any specific place you had in mind to display this info?  
 
Corrie, good observation on the search listings for "greeting cards".  Unfortunately most people performing that search are looking for ecards, and that's why the ecard sites dominate the listing.   There are two potential solutions.  First is to offer more/better ecard solution and slowly climb up the ladder to the top listings.   Second is to educate shoppers to include the word "paper" in their search.   Both very challenging, but somehow we have to figure out how to address this.   BTW, we do have a promotion that appears at end of shopping if you're not already a reminder service member encouraging you to join.  
 
Totally agree on changing the Christmas category list.   Would you be interested in taking the lead with a forum posting to get other artists' input on what subcategories this improved Christmas holiday category should consist of?  Ultimately it may require some recategorization efforts from artists.
 
Martin, we're on the same page with expanding the userbase.  We'll need a powerful address book/merging utility and better pricing for higher quantities to meet some of the holiday card and other business needs.  Both of those are in the works for 2008   BTW, the signature upload is coming soon.
 
Terri, great insights and clearly aligned with our vision.  Widgets for special interest groups are extremely appealing to us.   Why wait for shoppers to find us via search, let's be present at the sites they already frequent.  We have incredible collections of very specific themes, i.e. autism, 12 step programs, breast cancer awareness, dog breeds and many more.   We simply don't have the manpower to reach out to all the different special interest groups.  Perhaps artists could sign up for a special interest group that they have an affiliation/affinity with.  Terri, would this be something that you would want to facilitate with your fellow artists?   Perhaps for every effective widget that is placed, GCU pays the artist $100 (once 50 cards have been sold via the widget).    
 
Picture This, you mentioned "exactly the right card".   That is our biggest differentiator - other card companies can not offer that.  Perhaps a new tag line is in order in the near future.  One that communicates that ANY card can be found on GCU, and if not we'll create it for you.  We began with Connecting Artists and Card Buyers.  Does that still resonate with shoppers and artists?  Is it time to rethink the tagline?  Anyone want to harness the creative juices of our artists on the forum and come up with some good candidate taglines?
 
El. Yes, we would love to advertise on TV and other big mediums.  Clearly a funding issue at this time, simple dollars and cents.  Similarly, fun promotional items like T-shirts, bumper stickers, etc, all great ideas, but need to come up with a clever way to address it with minimum resources.  
 
We've yet to participate in any of the greeting card and stationery shows.  Which are the big ones you attend/exhibit at?  The National Stationery show in NY (May '08) seems to be the premier industry event.  Who has been before and who plans on going this year?  Any nuggets of knowlege you can share on this show would be helpful.
 
Thank you again and happy selling Smiley
Nasser
 
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Nicole_133385
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Re: GCU Company Update - March 2008
Reply #26 - Mar 30th, 2008, 12:59am
 
Hello Nasser,
 
in regards to widgets:
 
More options would be great.  
Either my own OR the company one are not the greatest of choices if you run more than one Site. I would like to be able to choose one of my own cards for example and one with all artists.
 
More forms would be great too. Like a horizontal one instead of a box that I can let run at the bottom / top of a page.
 
Then not widgets but tools:
 
Buttons with the company Logo in various forms and sizes.
Simply the Logo, no prices and whatnot.
 
And easy way to insert my affiliate link, instead of guessing if the link I made up really will give me the referral fees when someone buys something.
 
And an easy way to link to products. My own and other artists.
(one thing I like over at zazzle)
There's an option to email the product link to people, or put the whole product on your blog / website.
 
I love that tool.
It makes live easy for me to promote my own stuff and that of others Wink
 
---------------
 
Regarding searches:
 
I hope the search thingy on this site will soon be working better, so you can search in the various categories for different things.
(Like for example in photography for moon pictures)
It drove me nuts trying the search terms and always getting to the same results until Mindy told me that that tool isn't yet working in the categories.
 
 
 
 
 
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Linda_132742
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Re: GCU Company Update - March 2008
Reply #27 - Mar 30th, 2008, 6:17pm
 
hey... I put the gcuniverse.com/flyinghorsedesing right across fron where I put my name, rigt on the same line, I swear, and don't often, that it has increased my sales, I figure it can't hurt.  On some designs I have put it running up the left hand side,depends on the cardd and desingn,,,
Hope this helps,,,,
insidenetly
I HAVE gotten sales frome this, just the other day I had someone buy ecause they saw my www. on a card.........yippee, live to create, create to live, linda
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Pattiann_132699
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Re: GCU Company Update - March 2008
Reply #28 - Mar 30th, 2008, 9:54pm
 
Re: Widgets for special interest groups. May I suggest that widgets would be easier to place if the organization, instead of the placing artist, gets the $. I volunteer for a local anti-drug & alcohol group, and I know that we would see this as a simple, easy fundraiser. Almost all non-profits have at least a simple web site. They could send an e-mail to all members and they, in turn, would send an e-mail to family and friends. Word would spread quickly.
 
We artists are passionate people; I'm sure we all have our pet projects. We're also practical; we can see that, even of we don't get paid for the widget placement, right now the concern is getting advertising.
 
If you have school aged kids, you know that wrapping paper, candle, etc, fundraisers bring in good money. And this would be so easy for an organization: No items or money to handle. And the organization doesn't have to be one that aligns with one of our specific themes, like 12-step, autism, etc. Orgs can choose to have the widget show all cards or cards by category. I'm thinking that most orgs would choose "all cards", so we'll need a way to filter out those cards that would send the mother of a young child into a tizzy. Is there a way to have artists put a certain keyword on cards that wouldn't be appropriate for, say, a child under 14 and have that keyword serve as a filter?
 
May I also suggest that the widget for fundraising orgs include wording to the effect that GCU doesn't endorse the org, but is merely providing a fundraising mechanism.  
 
Just a few thoughts,
Pattiann
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Re: GCU Company Update - March 2008
Reply #29 - Mar 31st, 2008, 5:51am
 
Hi GCU,  
Just wanted to share a few of my thoughts on this subject.  So glad to get an update.
 
Pattiann, as they say, great minds think alike.  I suggested the fundraising idea for schools, churches and other organizations back in a thread on February 23.  If you want to read the thread look under Feedback & Suggestions the title is Fundraising Idea. (sorry I don't know how to directly point you to the thread)  I think the idea was generally well received by artists.  In fact, Teri Francis indicated having spoken to GCU about fundraising privately also.  I think it would be fairly easy to weed out the cards which might not be appropriate for a school or church fundraiser by eliminating certain categories--I think all these cards are placed in specific categories.  I don't know how GCU feels about the idea, as I did not see any feedback from them.  Hope your bringing it up again will get the idea attention.
 
I think the shoppers tool that is being worked on will be a great asset.  In addition, I think having the GCU Url on the back of cards and the artist info on the back of cards will be great additions.  Glad GCU is working on all of these.
 
I think it probably is time to change the connect artist with card buyers theme, as Nasser suggested.  It is convenient to get a card on the web, but it is convenient to get one while at the grocery store too.  What sets GCU apart is the fact that you can get any card you want!  Where else can you go to ask for a card and not just get one, but many like you want to choose from?
 
Just a few thoughts.
 
Kathy
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