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Yikes! my images have changed! (Read 3272 times)

Diana_131906

Full Member
artist

Posts: 123

Yikes! my images have changed!
Sep 5^th, 2007, 12:43pm

When I started up my cards the images were all accepted...they are at 300dpi and now when I logged in all of my images state that they are not accepted and are listed at 72 dpi....what happened to these and how can this be fixed?

The images were correct when I uploaded them and the resolution was 300dpi...

I hope this is a technical glitch!!!

PLEASE HELP!!!!!!!!!!

Diana

Happy Greetings:
http://www.greetingcarduniverse.com/dianascardstore

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Leslie_131747 GCU Newbies artist Posts: 3	Re: Yikes! my images have changed! Reply #1 - Sep 5^th, 2007, 12:46pm This exact thing just happened to me!! I just wrote another post asking the same question. Maybe between us we'll get some answers. Leslie http://www.greetingcarduniverse.com/watercolorwashes
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Diana_131906 Full Member artist Posts: 123	Re: Yikes! my images have changed! Reply #2 - Sep 5^th, 2007, 12:48pm thanks for posting your message Leslie.... I was shocked to see this......hope we get this fixed without reloading and redoing all the cards....
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Leslie_131747 GCU Newbies artist Posts: 3	Re: Yikes! my images have changed! Reply #3 - Sep 5^th, 2007, 12:50pm Me, too!!! My response was OH NO!! and my son came running.
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Shaun_131054 GCU Administrator artist Posts: 2482	Re: Yikes! my images have changed! Reply #4 - Sep 5^th, 2007, 12:51pm Hello, It looks as though this is a temporary glitch. We are in the process of correcting the problem right now. Your images have not been modified in any way, but due to a bug, they are being read as 72dpi. I'll post again when this issue has been corrected. Shaun
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Diana_131906 Full Member artist Posts: 123	Re: Yikes! my images have changed! Reply #5 - Sep 5^th, 2007, 12:52pm oh thank you Shaun!!! had us scared for a sec!
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Willaim_132003 Senior Member artist Posts: 433	Re: Yikes! my images have changed! Reply #6 - Sep 5^th, 2007, 1:11pm I'm glad I am not the only one that was worried!... At least it is just a glitch and can be fixed!
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Shaun_131054 GCU Administrator artist Posts: 2482	Re: Yikes! my images have changed! Reply #7 - Sep 5^th, 2007, 3:16pm Hi Everyone, The glitch has been corrected. All images should now display the correct dpi. If anyone is still having trouble, please let us know. We apologize for any inconvenience this glitch may have caused. Thank you for your patience. Shaun
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S_132340 GCU Newbies artist Posts: 1	Re: Yikes! my images have changed! Reply #8 - Dec 7^th, 2007, 6:58pm Ah! I just checked my store today, and I seem to be having a similar problem. Half the card images aren't showing up, and cards that were "best" or "good" quality originally are now showing up as "poor". Anyone else encountering this?
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