GCU Forum - Re: Non-accepted card & incorrect notification

Shaun_131054

GCU Administrator
artist

Posts: 2482

Re: Non-accepted card & incorrect notification
Aug 8^th, 2007, 12:17pm

Hello Phyllis,

Sorry to hear that you had trouble with your images. I received your email as well regarding this issue and have sent a detailed explanation as to why your images were not accepted.

Please feel free to reply to the email if you have any additional questions. Also please let me know if you do not receive the email.

Shaun

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Kathryn_131598 GCU Newbies artist Posts: 6	Re: Non-accepted card & incorrect notification Reply #1 - Aug 13^th, 2007, 7:03am I am getting a non-acceptable image message on all photos I have tried to upload in the last few days. I thought my camera settings may have been the problem, but I tried uploading an image that was acceptable before, and it didn't work. Has the setting dpi requirement been changed?
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Shaun_131054

GCU Administrator
artist

Posts: 2482

Re: Non-accepted card & incorrect notification
Reply #2 - Aug 14^th, 2007, 12:39pm

Hi Kathryn,

The dpi requirement has in fact changed. We now require a setting of at least 180dpi for all images uploaded to GCUniverse. Our apologies for the confusion.

The uploaded image should still produce a 5x7 or 7x5 print. For example:
2100x1500 Pixels at 300dpi
1400x1000 Pixels at 200dpi
1260x900 Pixels at 180dpi

For best results please use 300dpi

If you would like to send me a few of your images, I'd be happy to test them. Please send the images to shaun@bigdates.com

Shaun

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_131851 GCU Newbies artist Posts: 7	Re: Non-accepted card & incorrect notification Reply #3 - Aug 15^th, 2007, 5:35am Hello Shaun, I already received your reply & didn't receive another email recently. Are you sure you're not wanting to reply to my question concerning European representation? Regards, Phyllis
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Shaun_131054

GCU Administrator
artist

Posts: 2482

Re: Non-accepted card & incorrect notification
Reply #4 - Aug 15^th, 2007, 3:14pm

Quote from _131851 on Aug 15^th, 2007, 5:35am:

Hello Shaun,
I already received your reply & didn't receive another email recently. Are you sure you're not wanting to reply to my question concerning European representation?
Regards,
Phyllis

Hi Phyllis,
My apologies for the delay to reply. I've sent an email regarding your inquiry.

Please let me know if you have any additional questions.

Thanks,
Shaun

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Sarah_131941 GCU Newbies artist Posts: 1	Re: Non-accepted card & incorrect notification Reply #5 - Aug 24^th, 2007, 9:00pm I don't get this, my images are the right size for printing. But they are unacceptable? Is there a glich or something on the site?
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Shaun_131054

GCU Administrator
artist

Posts: 2482

Re: Non-accepted card & incorrect notification
Reply #6 - Aug 24^th, 2007, 11:27pm

Quote from Sarah_131941 on Aug 24^th, 2007, 9:00pm:

I don't get this, my images are the right size for printing. But they are unacceptable? Is there a glich or something on the site?

Hi Sarah,
Welcome to the Forum Cheesy

It looks as though the image that you've uploaded is 1500x2100 pixels at 72dpi. The minimum requirement on our site is 180dpi. Is it possible to for you to create this image with a higher dpi setting?

At 1500x2100 pixels your image should be 300dpi in order to create a 5x7inch print.

Shaun

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Patricia_132015

Senior Member
artist

Posts: 407

Re: Non-accepted card & incorrect notification
Reply #7 - Sep 3^rd, 2007, 2:35pm

Hi. I'm new to al of this and when I download my images, they all come to 75 dp. and I use jpg. Am I scaning my art work in from Paint Shop Pro and load them in y picture files as .jpg's and still can't lod them up cusethey are all 75 dpi. So what do I do to get from 75 dpi to180 or 300 dpi.? Anone out there, please help. Huh

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Patricia_132015 Senior Member artist Posts: 407	Re: Non-accepted card & incorrect notification Reply #8 - Sep 3^rd, 2007, 2:43pm My computer is acting up so typing is drag now. How can I get my art work from .jpg 75 dpi. to 180 or 300 dpi.?
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eugenia_131318

Full Member
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Posts: 244

Re: Non-accepted card & incorrect notification
Reply #9 - Sep 3^rd, 2007, 7:37pm

if you are downloading from GCU you will be getting only the web version of your card which will be very low resolution, What matters is the ppi that you are "Creating" your art work. so when you open a file in your graphic program - choose the siza 7x5 and 300 ppi. when it is finished - save it as a jpeg but don't alter the resolution.

Hope I have explained adequately - if not just ask again - that's what we're here for Grin

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Patricia_132015

Senior Member
artist

Posts: 407

Re: Non-accepted card & incorrect notification
Reply #10 - Sep 3^rd, 2007, 8:35pm

Thanks

My hubby helped me understand it better too and I've redone the drawings with the 300 dpi with either 1500 x 2100 or 2100 x 1500, though some are off by 2 to 5 in single numbers a.k.a. 1503 or 2102 and I still got them uploaded in this time, yeah Grin

. Question is now, how soon will I know if I loaded the drawings into the right categories and how soon will I know when I sell cards Huh

. Does it take days, weeks, months, and how often does one load cards on this site? I mean can we load every day or once a week or a few times a month? do I wait and see first how the ones I've loaded now will do before adding others or just go as meny as I can muster at a pop? I don't want to over load, over kill, etc... undecided

.

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eugenia_131318

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Posts: 244

Re: Non-accepted card & incorrect notification
Reply #11 - Sep 3^rd, 2007, 9:02pm

Quote from Patricia_132015 on Sep 3^rd, 2007, 8:35pm:

Thanks

My hubby helped me understand it better too

Sometimes dh's ARE helpful Wink

Question is now, how soon will I know if I loaded the drawings into the right categories

Not sure what you mean by "right" its up to you to decide where to put your card - even more important are the keywords so that people can find the cards that they are looking for. havea look at other people's keywords to see the possibilities. I think these are also important for the search engines, so don't skimp!!

and how soon will I know when I sell cards Huh

.

You will know virtually immediately if you sell a card
go to MANAGE STORE, choose REPORTS AND ANALYSIS, select STORE REPORT, select CARDS SOLD then congratulate yourself on all those sales Tongue

how often does one load cards on this site? I mean can we load every day or once a week or a few times a month? do I wait and see first how the ones I've loaded now will do before adding others or just go as meny as I can muster at a pop? I don't want to over load, over kill, etc... undecided

.

Load lots and load often - the more quality cards you have in your store the more the customer has to choose from.

There has been some talk of limiting the number of cards in each store but as yet no decision has been made other than no more than 3 of the same design...
Good luck!

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Patricia_132015

Senior Member
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Posts: 407

Re: Non-accepted card & incorrect notification
Reply #12 - Sep 4^th, 2007, 4:27pm

Thanks!

I just got home this evening and was checking my E-Mails and all the drawings I loaded up got approved Grin

! I got a request in and I think it was sent to 40 or so others too. The song on the inside of the card, I don't know if you can do that. Can it be done? He asks for a Hank Snow song called"I'm Movin' On". I can draw the card, yes, music on the inside? I sent back a message saying I can do the drawing part and ask if he would still want it done or not and how soon it has to be done. Did I say the right thing? I think so. Let me know Huh

.

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Corrie_131338

Gold Member

Posts: 1611

Re: Non-accepted card & incorrect notification
Reply #13 - Sep 4^th, 2007, 11:50pm

Hi, Patricia!

All card requests are posted on the public forum, and all artists now receive notification when a new post has been made on the forum (to encourage participation). So the request did not go specifically to you or anyone else. It's your choice whether or not to create a card at a customer's request.

As for the song... be aware that song lyrics are under copyright, which you don't want to violate.

Corrie
http://www.greetingcarduniverse.com/corrieweb
http://www.corrieweb.nl

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