Hi, I got an email from a customer this morning requesting a non-relationship revision to PID 1899204. I uploaded a revised card with a custom name option this morning, and it was approved (PID 1921002). This afternoon (just a few minutes ago), I received an email from Reviewer 121, who received a request from a shopper that sounds just like what I received directly.
 
I've responded to the email from Reviewer 121, but I don't always know if the emails get through. Please alert 121 that PID 1921002 is in the store and has a custom name option rather than the relationship-specific name.  
 
I did email the shopper who contacted me directly and I provided the link to the revised card, but I have not heard back from her. Of course, this could entirely be another shopper that Reviewer 121 has a request from, but the same day/same request is too coincidental for me to think it might be someone else.
 
Thanks to the review team for reaching out! It's my first direct request to change a design, so I want to be sure I do this correctly so the shopper has an excellent experience.
 
Blessings,
Gwen V.

Quote:

 
Thanks Mindy!
 
I just got notice of the sale from this shopper. Also, she just emailed me to share her appreciation for how well she was cared for during this process. I appreciate the team reaching out to ensure she received the link!
 
Have a wonderful evening!
Gwen