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uploading problems (Read 177 times)
Beverly_133630
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Posts: 177
uploading problems
Dec 28th, 2021, 9:32am
 
Hello,
 
Uploading problems on all browsers.  
 
Please help. I have a customer request.
 
Beverly
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Card_Review_Team
Junior Member
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Posts: 81
Re: uploading problems
Reply #1 - Dec 28th, 2021, 10:01am
 
Hi Beverly,
We have not seen any other reports today, are you getting an error message or does it just refresh the page?
 
 
Here are the file formats just to check that your file complies.
File Format: RGB JPEG (.jpg) or PNG (.png)
File Size: up to 6MB
Dimension: 5x7 inches or 7x5 inches
Note: CMYK colors WILL NOT work.
 
Reviewer 758
Ella
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Beverly_133630
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Posts: 177
Re: uploading problems
Reply #2 - Dec 28th, 2021, 10:35am
 
It works now, thank you! Smiley
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