Hi!
 
I was expecting my payout for the 4th quarter of 2020. I checked my paypal and I still haven't receive it. However, when I check my other email account, which is not associated with my paypal, I receive an email from paypal telling me that GCU has sent me my payout and paypal ask me to provide more information of my account or recent transactions before they will deposit the money to my account. I wondered and perhaps GCU sent my payout to my GCU login email address instead of the email address associated with my paypal account.  
 
I hope GCU will solve this issue. This is the first time I experience this problem since there have been no problems with my payout in the past.
 
I already sent an email by using the Contact Us linked but got no response, so I hope anyone can help me here.
 
Any help will be greatly appreciated.
 
Best,
Mary Ann

Thank you for this Doreen.