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Bad Image (Read 401 times)
Diana_131887
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Bad Image
Dec 5th, 2020, 10:20am
 
I have a 2 images that I'm not happy with - they need to be rescanned.  They were done when my scanner was down and I was using an outside service. They did pass the GCU image thing and they are approved and they look fine on screen. Unfortunately I can't find the original hard copy art to rescan - so I can't just re-scan and swap in better images. I was wondering IF there is a way to HIDE the cards so customers don't buy them until I can fix them.
 
If I put them in Private Gallery would that work?
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Doreen_137017
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Re: Bad Image
Reply #1 - Dec 5th, 2020, 12:24pm
 
Yes, placing them in your Private Gallery will do the trick.
 
When they are ready to be placed back in the Marketplace, you'll need to send an email to the review team explaining what you've mentioned here (INCLUDING the PIDs in your email) and ask them to move them to public.
 
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Diana_131887
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Re: Bad Image
Reply #2 - Dec 5th, 2020, 2:10pm
 
Thanks Doreen for your prompt answer Smiley
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