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Card Not Displaying Correctly (Read 762 times)
Rhonda_212991
GCU Newbies
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Posts: 2
Card Not Displaying Correctly
Apr 23rd, 2020, 10:56am
 
Hello,
 
I notice that when I click on a particular card in my store, it doesn't open up for more details like my other ones do, but instead goes to a general search of other encouragement cards on the GCU site.
 
 The Product Id is: 1605570
 
Thank you for any help or suggestions.
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Doreen_137017
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Posts: 5328
Re: Card Not Displaying Correctly
Reply #1 - Apr 23rd, 2020, 3:35pm
 
I just checked it and it opens fine.  
 
IF you checked it right after approval and didn't wait for 24-hours or so for it to 'go live' in the public marketplace, your browser is most likely taken you to a cached page where it wasn't 'live' yet.
 
Try dumping your cache and/or try refreshing your browser page. It came up fine with me visiting your storefront and clicking through so this is a browser issue on your end.
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Rhonda_212991
GCU Newbies
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Posts: 2
Re: Card Not Displaying Correctly
Reply #2 - Apr 23rd, 2020, 3:47pm
 
Sure enough. It must have been fixed. It's opening now.  This was one of my first cards approved, so it wasn't a new one.  Just happy it's working now!  Smiley
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